- We accept Pay Pal Payments only. PayPal allows you to pay by Credit cards/ Debit cards, Bank transfers and PayPal account balance.
- We do not accept Bank transfer/ Cheque/ Cash/ Postal Order and Money Orders.
- If paying by PayPal then you must have a PayPal confirmed delivery address.
- Your item will be carefully packed and dispatched.
- Shipping and handling charges includes all packaging, warehouse and logistic cost.
- All items are sent by 1st class, unless specified in the product listing.
- 1st class items take 2-3 working days to be delivered (can take upto 7 working days in some cases).
- Order placed on Saturday, Sunday and after 3pm on Fridays will be dispatched on Monday.
- No item will be posted until Payment has been confirmed.
- For item claimed to be lost, buyer must allow up to 15 working days for it to be considered as lost.
- We will not be held liable for any lost/damaged post; any claims must be directly dealt with Royal Mail.
- Please contact us if you do not receive your item in 7 working days
- We strongly advise our customers to consider Recorded Delivery Postage Option as it can be tracked and traced.
- No quibble refund policy as long as the goods are unopened and returned to us in sellable condition (buyer pays return postage).
- Prior returning any item, please contact us via eBay mail so we can help you quickly and efficiently.
- For a replacement, kindly write your eBay ID, Item number and your Address with the item so we could process your replacement quickly.
- Please note that you are responsible for the cost of return postage in any instance i.e. faulty, broken unless stated.
- Returned item should be in its original packaging and the same condition as it arrived i.e protectors should not be taken off.
- If any scratches are found on the item buyer will be liable to pay for it.
- All returns are processed within 7 working days of receipt at our office and checked against our security stamps/marks to avoid any fraud.
- Postage from our side is non refundable wherever applicable.
- Brand New Phones come with 1 year's manufacturer warranty.
- We don’t warranty against broken, damage or mishandled part.
- Our warranty does not extend to any product (screen) that was physically damaged while fixing OR is NOT under normal operating conditions as a result of misuse or improper installation on the buyer / user's device.
- By purchasing our products on eBay you agree to all our terms and conditions and no negative feedback can be given under this agreement.
- We hope you understand our warranty policy, however, if you have any question then please do not hesitate to contact us.
- Feedback is very important for our success. We gladly exchange positive feedback from our customers.
- Please see our feedback which reflects quality of service from our side.
- Once you have left a positive feedback for us our system will leave a positive feedback for you automatically.
- Before leaving anything less than 5 golden Stars or a negative feedback, please get in touch with us to resolve any concern you may have.
- We aim to resolve Any issue as quickly as possible.
- Giving us positive feedback will enhance our seller ratings which will translate to lower selling fees and eBay listing costs, this will then allow us to refocus on you, our valued customer.
- Before you open a case with eBay please contact us as 99% of these can be solved without any hassle.
- You can go to your eBay purchase history,select contact seller and select 1st option "I have a question about using my item or I want to send the seller a message", we guarantee that your problem will be solved quicker when you message us and DO NOT open a case.
- Unpaid buyers will be reported to eBay. We also do the onsite wholesale of advertised items.
- If Item is found faulty before despatch please give us some time to arrange the working item for you or a refund is always available.
- All our parts are security marked and checked before issuing replacement.
- Please note that we can not be held liable for any damages caused to your mobile while installing this item.
- Our LCDs are not Genuine or OEM unless stated but they are as good as original, they are very high quality products.