eBay

About Us

Welcome to Megastore 247! We aim to offer you the best value and range of products available.
Through our team of experienced Customer Service Representatives, Product Specialists and Shipping Managers, we assure you a pleasant shopping experience and hope that you will return to our online shop regularly.
Megastore 247 is a UK based web sales specialist with outlets both online and 'over the counter '. Our speciality is Tools and Motor Parts but we also stock many lines of Home and Garden Products, fixings and fasteners and Car Valet Products. If you can't find it on our website why not give us a call and we can try and source it for you, whatever the product may be!
All our products are brand new, in stock ready to be dispatched to you within 1 working day.
We take pride in the quality of all our products and so we are happy to cover your postage costs on returns of any item which is faulty. We continually work with all our suppliers to minimise the occurrence of faulty goods.

Payment

All payment options are specified on each eBay listing. Please contact us if you need assistance with processing payments.

Shipping

We endeavour to dispatch on the same day all orders placed before 3pm (Monday - Friday).
Our standard service is Royal Mail 2nd Class Post but please check the listing for upgrade options to first class and other special services. Some bulky or heavy items are dispatched by Courier service, this can take up to 6 days to arrive with you, please check the item listing for details.
If you require a tracked or recorded service please get in touch via the item listing.
We regret that it is impossible to track Royal Mail 1st and 2nd Class Post once it has left our warehouse. Should an item not arrive within 14 days (time limit set by Royal Mail), one of our Customer Service Representatives will lodge a claim with Royal Mail and arrange your replacement as soon as possible. After 14 working days (Only count Monday - Friday and the 1st working day starts the day after we dispatch your item) contact us via the 'Ask A Question' link on the item listing. You must ensure you have the following information available and have followed the steps below:
Your address including post code
Your Ebay ID
Your Contact Phone Number
You have visited your Royal Mail Sorting Office
You have Checked with Neighbours etc
You agree to us submitting a claim to Royal Mail and co-operating with their enquiry if required
You agree to return any replacement item to us should it later turn up
After the required 14 working days have elapsed we can process your claim and send you a replacement item.
WE CANNOT SEND YOU A REPLACEMENT BEFORE 14 WORKING DAYS HAVE EXPIRED.
You are responsible for making sure the address you provide to us is complete and includes a Post Code, House Number etc. Should it become apparent that delivery was incorrect / incomplete, a re-delivery charge may apply should the item be returned to us. The address the item is posted to is taken from your registered paypal account.
Please inspect your item immediately you receive it. Any claims for damage / loss / shortages can only be considered if notified to us within 48 hours of receipt.
We cannot accept responsibility for any loss incurred, financial or otherwise, due to non-delivery or delayed delivery, however caused. This includes Postal Strikes.
Should no-one be available to receive the package, it will be taken to the Royal Mail Sorting Office or Courier Centre. It is up to you to arrange collection / redelivery at your own convenience.

Terms

We endeavour to dispatch on the same day all orders placed before 3pm (Monday - Friday).
Our standard service is Royal Mail 2nd Class Post but please check the listing for upgrade options to first class and other special services. Some bulky or heavy items are dispatched by Courier service, this can take up to 6 days to arrive with you, please check the item listing for details.
If you require a tracked or recorded service please get in touch via the item listing.
We regret that it is impossible to track Royal Mail 1st and 2nd Class Post once it has left our warehouse. Should an item not arrive within 14 days (time limit set by Royal Mail), one of our Customer Service Representatives will lodge a claim with Royal Mail and arrange your replacement as soon as possible. After 14 working days (Only count Monday - Friday and the 1st working day starts the day after we dispatch your item) contact us via the 'Ask A Question' link on the item listing. You must ensure you have the following information available and have followed the steps below:
Your address including post code
Your Ebay ID
Your Contact Phone Number
You have visited your Royal Mail Sorting Office
You have Checked with Neighbours etc
You agree to us submitting a claim to Royal Mail and co-operating with their enquiry if required
You agree to return any replacement item to us should it later turn up
After the required 14 working days have elapsed we can process your claim and send you a replacement item.
WE CANNOT SEND YOU A REPLACEMENT BEFORE 14 WORKING DAYS HAVE EXPIRED.
You are responsible for making sure the address you provide to us is complete and includes a Post Code, House Number etc. Should it become apparent that delivery was incorrect / incomplete, a re-delivery charge may apply should the item be returned to us. The address the item is posted to is taken from your registered paypal account.
Please inspect your item immediately when you receive it. Any claims for damage / loss / shortages can only be considered if notified to us within 48 hours of receipt.
We cannot accept responsibility for any loss incurred, financial or otherwise, due to non-delivery or delayed delivery, however caused. This includes Postal Strikes.
Should no-one be available to receive the package, it will be taken to the Royal Mail Sorting Office or Courier Centre. It is up to you to arrange collection / redelivery at your own convenience.

Returns

We offer a free 30 day returns policy on all orders dispatched to a UK postal address. This policy allows buyers to return their items unused and unopened for free within 30 days of receiving. Returns need to be raised directly on eBay, a returns label will be provided for you to print and attach to your parcel. The parcel will then need to be dropped off at the Post Office, please obtain proof of postage for your records.

Returns will be refunded within 5 working days of being received. If a return is received in a condition that does not match how it was dispatched the return will be rejected and we will contact you.

We regret we cannot offer returns in the following circumstances:
Normal wear and tear of the product caused by use in accordance with the operating instructions e.g. blades, brushes, belts, bulbs, batteries etc.
Accidental damage, faults caused by: improper use, abnormal environmental conditions (including frost damage), overloading, insufficient maintenance, careless operation or handling of the product.
Use of the product for anything other than normal domestic purposes.
Change or modification of the product in any way.
Defects caused by the use of parts or accessories which are not Manufacturer genuine components.
Faulty installation if applicable.
Repairs or alterations carried out by parties other than ourselves or its authorised repair agents.
Slight deviations from the specification that do not affect the functionality of the product.

Hyfive - BBQ Grill Mat/Sheet - Resistant & Non-Stick - Black - Pack of 2

About Us

Payment

Shipping

Terms

Returns