PAYMENT OPTIONS |
What payment methods do you accept? We accept PayPal. Please make sure the shipping address the item will be shipped to is confirmed with PayPal. |
We ship all domestic orders USPS (United State Postal Service) How much does shipping cost for U.S. orders? Shipping and handling charges are calculated during check out based on your delivery method and items purchased. How much are taxes? |
Sales tax is required to be charged for all California orders. I live in the U.S. When will my order arrive? We ship all domestic orders via USPS and shipping time depends on the method you've selected. We process orders within 24-48 hours after receipt, Monday through Friday. In most cases, orders received by 1 pm Pacific Standard Time on a weekday will be processed the same day. Post Office Box orders are shipped via USPS. NOTE: Most of our products are shipped from the San Diego, CA area. We do not ship on weekends. Items shipped overnight on Friday will arrive on MONDAY, weekends and holidays are not considered ‘transit days’. |
eBay does not allow any International orders for firearm related products. - |
DVD Purchases |
Due to the nature of video programs, all sales of video programs are final. |
Will I get an order confirmation? Will I get tracking information for my order? What if I order a few of things and one of them is on backorder? |
What is your Return/Exchange Policy? We accept exchanges and returns for 30 days* from the original ship date for non-defective items (i.e. size or color exchanges). Items must be UNUSED and UNWORN with the original product packaging. Items not returned with original packaging or in resalable condition may be charged up to a 15% restocking charge. *UnderTech Undercover Ultimate Compression Shorts (items T0479 & T0546) can only be returned if UNOPENED. The Compression Shorts must be in the sealed packages as any package that has been opened cannot, by law, be accepted. We REALLY encourage you to look at our sizing chart online to determine your correct size. *Sonic Defenders (items SFEP3 & SFEP4) can only be returned if the bag is UNOPENED. The Sonic Defenders must be in the sealed packages as any package that has been opened cannot, by law, be accepted. We REALLY encourage you to look at our sizing chart online to determine your correct size. You can use any shipping method you would like to send things back to us, however, we recommend that you use a shipping provider that offers tracking and insurance capabilities, since we cannot take responsibility for return shipments that we do not receive. Please keep a copy of your tracking number. The shipping costs for the return will be your responsibility. A nominal return shipping fee of $5.50-$10.00 will be charged for size/color exchanges (based on the items size and weight). In the event your return is do to an error on our part, feel free to request a prepaid return label. Where do I send my Return/Exchange? Ship to: GlockStore eBay Returns When will you send my exchange? When will I get credit for my return? We process returns and exchanges 2-3 times per week, so depending on when we receive it, your return/exchange will be processed within a few business days. Additionally, most credit card companies take 3-5 business days to post a transaction, so it could take a week after receipt of your return before you see the refund on your credit card. If paid through Paypal, funds will normally show within 24 hours. *Please note that normal wear and tear and damage caused by misuse or improper care are not covered. |
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