• All orders will be processed and shipped within 1-3 business days after we receive your payment.
• It will take 1-5 business days to receive your order depending on your location. All orders are shipped from California.
• UPS are unable to deliver any packages to PO box addresses, please make sure you provide a physical shipping address
• If an item is returned to our company due to wrong or insufficient address, buyer has to pay for reshipping fees. UPS typically charges $10-$18 for address correction, USPS will need to reship the item. We cannot update your shipping address.
• Shipping & handling fees are non refundable unless a wrong item was shipped
  We normally ship by UPS, FEDEX, and USPS. We will send the tracking number to the email address registered with eBay.
• INTERNATIONAL BUYERS - OUR LIGHTS ARE MADE FOR NORTH AMERICAN MODEL CARS. WE ARE NOT SURE IF THEY WILL FIT FIT OTHER MODELS. PLEASE VERIFY AS THERE WILL BE NO REFUND FOR SHIPPING AND HANDLING CHARGES. THANKS YOU.

• All orders will be shipped within 1-3 business  days after payment has been received and cleared.
• Order placed during Saturdays, Sundays or  holidays will be processed the next available business day.
• We highly recommend professional  installation for all products. Installation instructions are not  included for some products.
• Please inspect your package upon arrival. NO  exchange or refund after 30 days counting from the first day the  order is received. In case of receiving wrong item, please contact  us immediately and we'll exchange for you free of charge.
• For bidders that do not pay, we will file an  unpaid item dispute with eBay.
• If you have any questions about an item,  please contact us before purchasing because all sales are final. If  you have committed to the auction, you are agreed to and therefore  must comply with all of the terms and conditions listed here. 
• We reserve the right to cancel any  transaction if there is a bid retraction.
• Warranty Period: 30 Days from delivery day.  We are not responsible for any return or exchange after the warranty  period.
• Warranties are offered by the manufacturer  and will be honored by the manufacturer. Warranty will be void for  improper installation.
• We are not be able to correct the address  after the order was placed, so please update your shipping address  on eBay and Paypal before placing the order. Reshipping fee will be  applied for any insufficient/undeliverable address.
• Some parts may not be legal for street use.  It is the responsibility of the buyer to check all local, state, and  federal laws regarding legality of items being purchased.
• All shipping and handling fee will not be  refunded in any case.
• We strive to provide the best customer  service possible to our customers. If you are unhappy with our  product or service please contact us and we will do everything we  can to make it right.

Fitment issue

• We do not make the products, installation instructions are not included in most cases. Please consult mechanics with experience of aftermarket products.
• We sell DIY (Do It Yourself) items. We take no responsibility in teaching you how to install and fees that charged by your car shop.
• Although our products are made to fit OEM specifications, there may be slight issues with gaps on lighting. If the vehicle has had collision damage, the chances of improper fitment increase. Vehicles with poor body frame alignment and or flex will also be more likely to have fitment gaps. We guarantee fitment gap are no more than 1/3" wide on each side. Installation by non-certified professionals is dangerous and could cause item or vehicle damage.

Return and exchange

• Inspect all item upon arrival, if you found the item broken or defective, please notify us within 7 days. No claim will be accepted after 7 days.
• All sales are final, please read our  description carefully and ask questions before placing your bids.
• Please keep the original box and the  shipping label because if anything is wrong with the product we will  only accept return package with the original packaging.
• We may request buyers to provide digital  pictures due to damage/defective product for return/exchange reason,  this can help us to find the best solution to buyers and ensure to  give customer a smooth and faster transaction.
• Mistakes do happen. If you receive an  incorrect item, please contact us and we will help you return and  exchange free of charge.
• If buyers purchase the wrong item by mistake  and want to return, shipping and handling charges are  non-refundable. Buyer is responsible for the return shipping.
• All returning item will need to obtain authorization from us. We will not process any returns without the authorization.

• Have Question? NO Problem!
  "Ask a Questions" on the bottom left hand side of the auction page.
  You may find your answer through our FAQs before  you write to us.
   
• We reply emails during business hours on same day or the next business day, except major holidays and weekends. For example: If you contact us on  Friday night, please allow us to reply on next business day (Monday).
   
• Business hours: Monday to Friday 9am-5:30pm (Pacific time).
   
• We are here to resolve any issue you have. Please contact us BEFORE you leave us a negative feedback.