Important Shipping Information

All items are dispatched within 24 hours of ordering Monday to Friday. Weekend orders will be dispatched on the Monday. You should always receive a shipping email to confirm your item has been dispatched. If not, please check your spam filter.

International Delivery

International deliveries are sent by airmail and normally take around two weeks to arrive.

About Us

We're a name you can trust...

Books Islamia have been bringing authentic and high quality books to our customers for over 12 years from our shop in Harrow and now eBay give you access to a world of authentic Islamic books from your living room!

We pride ourselves on our attentive service levels and fast dispatch of orders to our online customers. We are committed to deal Islamicaly and honestly in all of our business dealings and we endeavour to offer excellent value for money in all the products that we supply. We sell on all the main marketplaces in the UK.

Feedback

Your feedback is very important to us. If we have been anything less than 5 star in any aspect of our service, we would ask that you contact us prior to leaving your feedback to allow us to put things right for you.

Terms & Conditions

Refunds 

Your complete satisfaction is guaranteed. If you are unhappy with your purchase for any reason, please let us know!

Our Customer Service Guarantee

We always promise to treat you fairly and courteously in all of our dealings and would ask for the same in return. Emails are Always answered within 24 hours, so please just email in the rare event of any problem. If you do email us, Please also check your spam filter for our reply as this sometimes blocks your reply. Thank you.

Our Feedback Rating

We are very proud that on all the markets we sell, we have just launched, please remember to give us feedbacks! Your feedback is important to us and our business. If you have any questions, queries or comments about the service you have received from us, please let us know via email, we are always happy to help.

Payment Methods

Paypal - Credit card.

We do not accept any other method of payment.

Stock Policy

Our books are available on most marketplaces, and the software systems can take a few minutes to update, so this means that on a rare occasion, someone may buy the book on another marketplace just before you do and the system has not had time to remove it from sale on the remaining markets, before you have also tried to purchase it. This is VERY rare, but if this is the case, your order will be cancelled and your money refunded in full within 24 hours.

Returns Policy

If we have made an error and /or you are unhappy with your book, then please contact us and let us know. We are always happy to help and discuss this with you.

Our Address

Books Islamia

15 Station Road

Harrow, Middlesex

HA1 2UF, UK.

Tel: 020 8427 2822

Mob: 07854 287 511

www.booksislamia.com