WHAT WE DO

As a leading boiler parts supplier, we offer a wide range of:

  • OEM (New and Refurbished)
  • Compatible (New and Refurbished)
  • Refurbished parts

National Boiler Spares is the only company in the UK that is accredited to:

  • BSI KITEMARK (Refurbished parts)
  • ISO 9001:2015
  • ISO 14001:2015

Assuring all our customers we provide the highest level of quality parts and services.

WHAT SERVICES DO WE PROVIDE?

DIRECT SALE
Directly purchasing the product from us

REPAIR SERVICE
Please be aware that we will repair your part, no part will be sent to you from us. An email will be sent to you confirming your order, please note that it will state that your order has been dispatched but no part at this point will be dispatched, please send your part to us for repair

How does this service works?

  • When purchasing this service, the customer is required to send the faulty part to us.
  • Once we have received the part, it will be inspected and tested by our engineers to assess any faults
  • If your part is in repairable condition, then we will repair this for you. If there are any issues, you will be contacted by our Customer Service Team
  • Once repaired, we will send your part back to you

ADVANCE REPLACEMENT SERVICE
Upon selecting this service you are purchasing a DIRECT PART from us, but you have the option to send your old part to us for a partial refund.

This service will entitle you to a £30 refund only if::

  • Your old part is in a repairable condition
  • Your part is not burned, or water damaged beyond repair
  • We receive the part within 14 DAYS of the purchase

The customer is responsible for all postage and packaging costs.
The original invoice and contact details must be sent to us with the part to allow for a refund.

Heating Trade Supplies, Tyne View Terrace,
Wallsend, Tyne And Wear, NE28 6SG.

Your refund will be processed via the original payment method.

*Note to customer* Not all of our products are applicable for each service.

  • DIRECT SALE
  • REPAIR SERVICE
  • ADVANCE REPLACEMENT SERVICE

Once you have selected the part you need, the drop-down options will show you what is available for that part.

Please contact our Customer Service Team for support or information if required

OUR ADDRESS

Heating Trade Supplies, Tyne View Terrace Wallsend, Tyne and Wear, NE28 6SG.

We provide free first-class postage for UK and mainland areas. Orders must be placed before 3 pm Monday to Friday for same-day dispatch. If purchased Saturday, Sunday and Bank Holidays, it will be processed and dispatched the next working day.

DELIVERY TIME

We offer free next day delivery on orders over £35.
All parts ordered before 3pm Monday – Friday will be dispatched the same day, (Friday orders will be delivered the next working day), however next day delivery cannot be guaranteed.

WARRANTY

All our products are subject to 1 YEAR WARRANTY.
All warranty returns must be sent with a copy of the invoice and contact details.
Once received our engineers will test the part and if required one of our Customer Services specialists will contact you with an update.
Exclusions to warranty:
Fans: Fan coils and motors failing due to boiler overheating will not be covered under warranty.
For Electronic parts such as Printed Circuit Boards (PCB): if the parts have experienced any water damage or external electrical shortage this will not be covered by warranty. Failures or defects caused by misuse.

RETURNS POLICY

Complete the return form and provide return reasons.
If the part you received is faulty, we will refund postage up to £6.50.
A 20% restocking fee is applied if returned items are not faulty.
If your part is lost or the incorrect item has been sent out, we will arrange a collection and issue the appropriate replacement.

Your refund will be processed via the original payment method.

CHAFFOTEAUX ELEXIA COMFORT 24CF & 24FF PCB 60000571 See List Below

This part fits the following boilers:

Got a question? We are here to help
CHAFFOTEAUX ELEXIA COMFORT 24CF & 24FF PCB 60000571 See List Below

This part fits following boilers.

CHAFFOTEAUX BRITONY COMBI SE 100
CHAFFOTEAUX BRITONY COMBI SE 80

CHAFFOTEAUX CALYDRA COMFORT 100
CHAFFOTEAUX CALYDRA COMFORT 80

OPENING TIMES
Monday: 8.30am to 5.00pm
Tuesday: 8.30am to 5.00pm
Wednesday: 8.30am to 5.00pm
Thursday: 8.30am to 5.00pm
Friday: 8.30am to 5.00pm
Saturday: 9.00am to 12.00pm

DELIVERY
Items purchased with Express Delivery will be dispatched same day via Interlink Express to arrive next working day.
All items purchased before 2.30PM Monday - Friday and before 11AM on Saturday dispatched same day.
Items with free delivery will be dispatched same day with Royal Mail 1st Class postage unless costumer choose to pay extra to upgrade to express delivery.
If for any reason we unable to dispatch we will contact costumer by message or phone when phone number provided.
You can contact us on .
If you would like to collect any item, then please contact us prior to purchase/collecting to arrange an appropriate time.
N.B. We recommend all gas spare parts should be fitted by a qualified gas safe registered engineer (see their website for registered engineers in your area).
RETURNS POLICY
Please contact us before returning any items (this is to help us process any refunds more efficiently).
Returns must be made within 14 days as per Ebay policy.
WRONGLY PURCHASED ITEMS
Items that we have charged postage for & that are not required or wrongly purchased must be returned in their original packaging and will be subject to a 20% restocking fee (this is to cover Ebay fees).
Items that we have sent free postage & that are not required or wrongly purchased must be returned in their original packaging and will be subject to a 20% restocking fee (this is to cover Ebay fees). We will also deduct the original amount of postage from the refund amount.
All Returns must be unused & returned with their original packaging.
We do not accept any not required / wrongly purchased electrical items back (including printed circuit boards).
WRONGLY SENT ITEMS
We will either supply a stamped addressed return envelope or we will pay any return postage costs incurred, and will offer a full refund.
FAULTY ITEMS
We reserve the right to have any alleged faulty items tested by the manufacturer before issuing a full refund or supplying a replacement. The manufacturer may require a qualified gas safe registered engineer’s report before issuing a refund.
ARE YOU A GAS SAFE REGISTERED ENGINEER?
If you are a gas safe registered engineer and are looking at buying multiple items or interested in buying from us on a regular basis then please consider contacting us prior to purchase to open a cash sale account, we can often offer discounts on multiple purchases.
PROUD HOLDER OF ISO 9001:2015 CERTIFICATION
We are happy to announce that we hold ISO 9001:2015 standards certification.