We aim to despatch orders as quickly as possible. Our delivery options are as follows...

Free Delivery Available on all UK orders - 2nd Class Royal Mail

DPD Next working day Delivery available for £6.49 Must order before 1pm Any orders after this time will be despatched the following working day. Any orders on Friday before 1pm will get there on the Monday

Free Click & Collect is available through ebay, just select the store you wish to collect from, and they should notify you once the parcel has been received.

Delivery times may vary, especially during peak periods and will depend on when your payment clears

Please note our despatch days over Christmas time are as follows.. Dispatch up until and including the 23rd of December. Thursday 29th Dec, 3rd of January service returns to normal.

We accept Paypal through Ebay only.

HandleStore is a fast growing business with a mission to make DIY window and door repair attainable to everyone over the internet and beyond.

We stock product from all the major brands here in the UK and we use the best carriers to get orders to customers as quickly and easily as possible. Our business is all about customer service and quality products and that's why we regularly survey our customers to find out what they think about the HandleStore experience.

Starting life as a family business, and still owned by family shareholders, HandleStore has risen to become one of the leading online window and door hardware stockists in the UK. Having started life on the internet HandleStore has found its niche in the retail market selling 'solutions' for window and door hardware via its 24/7 internet website to anyone with the desire to Buy and DIY!

Three moves within the first 6 years of trading is testimony to the growth and consequent investment afforded to a state of the art warehouse and technical centre in Aldridge, Walsall.

High standards are expected right through the company as customer service and high quality products are top of the agenda.

There is no problem returning items within 30 days of your order date. We just ask that you send us a little message through ebay to let us know which items you are returning, we will then issue you with a set of returns instructions, which include the best way to get the items back to us. Once the items come back to us you will be refunded through paypal as quickly as possible. We do ask that the items are not used and are in a re-saleable condition to ensure a refund once returned.