Men's Shoes Sneakers GOLDEN GOOSE G27U591.V1 Turquoise Suede White Star Francy

This is a story where a game became a work…

One day a guy started to sell his unused clothing on eBay and after some time this activity became his work and Rafael Store was born.

Rafael Store location is in the middle of the most important Italian center of shoe and clothing production: The Marche region. This allows to sell thousand of articles of the best world Brands.

In the back stage of Rafael Store there is the professional company 2R Group Srl

This the Rafael Store way of sale:

• All the goods are authentic;
• Rafael Store Staff makes the pictures of the items;
• Using e-mails and phone the customer service helps to make the right purchase;
• Shipment within 24 hours after receiving the payment;
• The courier sends to the customer an e-mail with the shipping tracking numbers;
• Customer’s signature proves the receiving of the goods (safe buying).

Thanks

Rafael Store Staff

The Payment must be made within 5 working days after the time of purchase.

If the buyer knows his late payment he should kindly communicate this.

After 5 working days without any communication from the customer about the late payment, Ebay will send automatically the opening of the controversy (Controversy for object not paid).

Rafael Store accepts these types of payment:

- PAYPAL:

Using Paypal we are forced to ship to the customer's address specified in the Paypal registration.

- CREDIT CARD:
Credit card paymet is allowed by paypal. You don't need a paypal account to pay with credit card. Simply follow these easy instructions: Just choose to pay with paypal, on the next stage click on "Don't have a paypal account?" and enter all required data in the form to pay with your credit card and complete the purchase.

With Paypal we are forced to ship to the address specified in the Paypal payment.

- BANK TRANSFER:
Bank Name: Intesa Sanpaolo
Holder: 2R GROUP SRL
IBAN: IT18R0306969030100000000375
BIC/SWIFT: BCITITMM

Custom and additional fees may apply for international shipments: these fees shall be paid by customer.

The shipment of the items is made ​​within 24 hours after payment.

We don't send to packstation!

Consider these 2 cases for the shipping address:

• with Paypal payment we have to send the article to the address specified in the Paypal customer's recording.
• with other forms of payment the buyer has to communicate us the address where he want we send (this in case the shipping address is different from that he registered in ebay).

Anyway our courier needs the customer's telephone number (this to avoid delivery problems).

In the absence of telephone the buyer's order can have some late or it will remain pending until we will have the necessary information for shipping.

We are not responsible for eventual delays depending on our couriers.

Custom and additional fees could be applyed for international shipments: these fees shall be paid by customer.

Thanks

Rafael Store Staff

RETURN POLICY

The shipping costs for returns are paid by the buyer.

Return Policy - art. 64 D.Lgs. n. 206 del 06/09/2005 : The customer can conclude the contract for any reason. To return the customer must:
- send us an e-mail advising about the return and the shipping tracking number
- send back the item within 14 working days of receipt of item;
- the items must be returned new (unused), with all the original parts otherwise the seller can't accept the return and he will not refund.
If the item is still new and undamaged the seller will refund item value in about 10-12 working days, excluding shipping costs that you have paid.

Attention!

All the customers that return items from outside the European Community must inform us (before sending back) about the items value they are going to declare to Customs.

ADDRESS OF OUR WAREHOUSE FOR RETURNS:
2R GROUP SRL, Via Dante Alighieri n. 77, 62010 Morrovalle (MC) - ITALY

Thanks

Rafael Store Staff

Ebay messages: Click on "you make a question to the seller" that it is found inside of every insertion ebay (low on the left od ebay page)

Corporate information for any written communications:

2R Group srl
Via Dante Alighieri 77
62010 Morrovalle (MC) - ITALY

Thanks

Rafael Store Staff

1) PRIVACY
Subject : According to Art . 10 Law n . 675 dated 31/12/1996 and the Legislative Decree n . The Legislative Decree 196 of 30/06/2003 . N . 196 of 30/06/2003 ( law related to the protection of personal data) provides for the protection of persons and other subjects regarding the processing of personal data.

Under the legislation , such treatment will be based on principles of correctness, lawfulness, transparency and protection of your rights and your confidentiality.

Pursuant to art. 13 Legislative Decree no. 196/2003, therefore, we provide the following information . For the service we offer we do not treat judicial data and / or sensitive data (ie, data disclosing health status , political beliefs , trade union, religious, philosophical or otherwise) . The data provided verbally, in writing , via magnetic media or via the Internet, will be used for purposes related to mutual obligations arising from the contractual relationship established with you , and so may be used for requirements and contractual and / or pre- as well as for operational needs and internal management (procedural administrative and accounting requirements and tax , etc ...) after sales service. The data will not be used for sending advertising material, promotions and the like, if the customer requires it. This request must include the express consent of the owner and can not be held tacitly granted . Such consent may be expressed at the time of registration or not by selecting the check box "I want to receive your newsletter ." The data will be treated mainly through electronic and computer , and stored on computer media , on paper and on any type of media in compliance with the minimum security measures pursuant to Legislative Decree no. 196/2003 to . B. All data are required and / or necessary for contractual requirements . In the event of failure to include one or more mandatory data and / or refusal to process them , the person concerned will not be able to enjoy the services required , as will result in the inability of the Company to continue the contractual relationship . The data may be disclosed to companies or entities asked to perform specific tasks on behalf of the writer (data processing , legal and professional advice , including any related acts with external relevance , transport and deliveries, etc ...) , banks and financial companies for management of receipts and payments for the recovery and disposal of loans , subject to the request of your consent when required by law. At any time you may exercise your rights towards the data processing holder, according to art. 7 Legislative Decree no. 196/2003 2 )

2) CONDITIONS OF PURCHASE:
All purchases made from our website are subject to the provisions of Legislative Decree no . 185 of 22/05/1999 concerning distance contracts.

What is the distance contract:
To purchase agreement online refers to the distance contract, and that the legal transaction for the purchase of products, entered into between 2R Group srl with registered office in Morrovalle (MC ), Via Dante Alighieri n . 77 , and a consumer , carried out remotely via the communication network, on your website .

Sales prices:
All prices listed in the online catalog of Rafael Store are VAT included . The payment of the price and their shipping costs , which are borne by the consumer , the consumer may be made only by means of the procedures indicated in the general conditions of sale.

Issuance of the document showing that you purchased:
View the traceability of all on-line transaction, we are not obliged by law to issue or receipted tax bill. 2R Group Ltd. at the request undertakes to issue a receipt or an invoice stating the place of purchase by the consumer. This receipt will be sent inside the package containing the item purchased.

Product Warranty:
In the event that the product has manufacturing defects (such as spots , buttons or zippers failures , misdeeds seams , ... ) it is the duty of the 2R Group srl apply the same conditions provided for by the legislation of the right of withdrawal. Do not fall into the category of defects in manufacture all those products that have special ( fraying, tears , uneven washes , etc ... ) that are part of the product and make its peculiarities. If the product arrives to the customer in a state of damage caused by the shipment, 2R Group Ltd. assumes no responsibility for , as the packaging made ??by it under the provisions provided for by express courier.

Replacement item for shipping error:
The procedure for replacement of products for a shipping error is functional when it was erroneously sent by 2R Group Ltd. a product different from what the customer has ordered and , therefore , not present in its order.

The process can be activated within 7 calendar days from the date of delivery of the goods , the activation of the service may be made by sending an e- mail with subject " shipping Wrong " to our e-mail address .

Before activating this service, you may want to compare what came with the technical description of this on our website, where you can view a detailed photo of each item and its main technical characteristics . The shipping costs are the responsibility of 2R Group Ltd., and must ship via courier TNT. The item must be returned in the condition in which it was delivered , and no signs of any kind and written on the packaging and not in any way that has been opened or used ; using a rigid box and a special packaging to protect it from damage during transportation. Opening this package will be allowed , as necessary , only in cases where the packaging does not allow the verification of the product ordered than delivered. In the event that the item is present in your purchase invoice is no longer available , you will be contacted by us that we will strive to issue a credit note paid on your checking account or paypal or whatever. The amount of any credit note will be calculated taking into account any discounts and promotions in the purchase invoice .


Thanks

Rafael Store Staff