After receiving our shoes, if you have any doubts, visit any local retailer that has same shoes with identical UPC code & style number. Try on their shoes and take a close-up picture of the shoe area in question. Be sure to take pictures of UPC code on the box, and style number tag or imprint on the shoe itself. Email us the pictures along with your and retailer phone number. We'll verify the retailer and give you a call. You don't have to disapprove anything, but just give us your honest opinion. Request eBay to return the shoes, and we'll pay for return postage label. The shoes mus be returned in original shipping condition, double boxed, unworn, and unaltered. Once full refund is issued, let us know your FREE selection(equal or less value) from our listings. This offer is valid only for US buyers with verified US address', and limited to one FREE pair per household.
We only ship to registered address' provided by eBay as we strictly conform to eBay Money Back Guarantee Program. No exceptions will be made.If you make a purchase with an incorrect address, immediately notify us to halt shipping and request eBay to cancel the Sales. Once we're notified by eBay, your order will be fully refunded.
Most of our items are shipped via FedEx SmartPost Ground service (pickup by FedEx,delivery by US Postal Service). We also offer expedited shipping service for a nominal charge.
Our international shipments are processed via eBay Global Shipping Program.