About the package can be tracked or not ?
1. if you choose Expedited shipping method, standard shipping method, ePacket, which means your package
can be tracked during the whole delivering way.(Except for a few countries)
2. if you choose Economy shipping method, which means your package can not be tracked after the package
left seller's country.
3. So please choose the right shipping method as your wish when you place your order, thank you so much
for all of your cooperation!
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Payment:
1. We accept payment through PayPal only!
Shippment:
1. Orders processed timely after the payment verification.
2. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
3. We only ship to confirmed order addresses. So please make sure your address is 100% full and correct.
4. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
5. If you have not received your shipment within 45(some countries maybe longer) days after your payment, please contact us. We will track the shipment and to back to you as soon as possible with.
6. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
Thank you for your reading and also for your understand.
Return and refund:
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
Kindly Reminder:
1. We are not responsible for any custom duty or import tax.
2. We will leave our 5-star POSITIVE FEEDBACK after the customers confirm the receipt.
3. Please contact us if you are not satisfied with the item after receive it, we promise we’ll stay with you until your problem get solved
4. All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
5. Thank you for your reading and also for your understand.
> > Our Goal is Customer Satisfaction < <