-------------------------------------general information &
policies
MATERIALS & PROCESS
Natural gemstones are used in this piece. Perfectly imperfect. It's
just a part of my world view that everything and everyone has it's own
natural beauty so I use all my stones in their purest state. I feel
it's simply a matter of really looking at something and bringing it's
inner beauty to light. I frequently use mixed metals in my work please
do read the discription. For example the posts may be of stainless
steel or sterling while the dnagle may be silver filled. I use high
quality backings for hypo-allergic.
SHIP & SHOP INFO
with 24 hours of completion with delivery confirmation. All sales are
final however if your item arrives damaged or if a ring looses it's
stone within 10 day you may mail it back for replacement or repair. I
do all the photography do not use any of it without my consent. Your
piece will NOT match the photographs. These images are shot with
professional strobe lighting equipment it's very bright and your
looking at it on a screen with alight source behind the image. In
regular room light the piece will look different that one screen. Also
there is some artistic content to my images which represents the Brand
Image.
PLEASE READ THE SHOP POLICIES PAGE BEFORE PURCHASING
Please note this is made by a person not a machine variations and
imperfections are part of the handmade process.
Should you
encounter any
issues please contact me, my name is
Christina, to help resolve them for you.
SHIPPING
- is by usps with
delivery conformation. I ship within 24 hours of cleared payment.
Please note that payment with paypal & credit card is a
immediate
payment.
When using a e check I am required to wait for it to clear to ship out
your merchandise this can take 7 to 10 days.
USA - use the tracking number paypal will email you to estimate
delivery time or go to your purchase history page under the purchase is
your
tracking number. If you do not receive the package within 10 days do
contact me.
INTERNATIONAL - your custom's information is on your purchase history
page. First class mail to a overseas destination form the USA
can take 3 - 5 weeks. Please be patent with the longer shipping times I
use usps because it is the least expensive way to ship for you. Almost
$30 less than the alternatives and it keeps my prices affordable for
you.
RETURNS - As these items are one of a kind I do not accept returns if
you do not like it or it does not fit, However if your piece is damaged
in shipping or looses it's gemstone within the first ten days it will
be replaced. All you need to do is send me a photo via ebay messages.
We do not cover your return ship charges however
your
original ship is refunded along with the purchase price. Agian, In the
event
your item is damaged in shipping contact me for assistance & a
replacement.
REFUNDS - are always back to your original payment method. You will
receive a confirmation that the moneys are back in your account from
paypal please do check it to verify the funds have been returned.
Enjoy!
Customs
Notice
For Ebay: Import
duties,
taxes and
charges are not included in the item price or shipping charges. These
charges are the buyer's responsibility. Please check with your
country's customs office to determine what these additional costs will
be prior to bidding/buying. These charges are normally collected by the
delivering freight (shipping) company or when you pick the
item up – do not confuse them for additional shipping
charges. We do not mark merchandise values below value or mark items as
"gifts" - US and International government regulations
prohibit such behavior.