TERMS / SHIPPING INFO
All items are new and official releases in most cases sourced directly from the labels that release them.
Our standard packaging procedure includes making a small slit in the cellophane wrapping of sealed DVDs and inserting a sheet of bubblewrapp, in order to prevent discs from coming loose inside their cases during transit. If you do not want this carried out please email directly after placing your order.
Returns are only accepted on faulty items.
Please read postage info carefully before purchasing
Due to the latest changes to the UK postal services we reccomend that our customers select the option for recorded/confirmed delivery for all orders with a retail value of over £20 and special delivery orders with a retail value of over £50.
We are happy to combine postage when it is cost effective, however, we may send your order in multiple packages if it helps keep postage costs down and insures that all items are fully covered by Royal Mail for loss or damage.
If you choose standard postage for orders over £20 Strange Vice can only claim compensation for loss or damage to this order up to the first £20. Therefore this is the maximum you will get back if your order is lost or damaged in the post.
Proof of postage is obtained with every item sent by standard post
The above also applies to international orders Therefore purchase of additional postage for Royal Mail's Airsure service is reccomended for goods over the retail value of £20.
If you want to combine different items in one package please wait for an invoice before paying and we will work out the best option for sending your items.
Payment must be made within 48hrs of purchase for single items.
For multiple purchases payment must be made within 48hrs of invoice.
Please contact us in advance of purchase if you wish to discuss other payment arrangements. |
