About US
GenuineWatchesOnLine has been building a significant inventory of watches and accessories for the past few years. Not only do we sell over the internet and Marketplaces like eBay, but also to local customers in South Florida. When you buy from us you can rest assured all of the products we sell are 100% guaranteed authentic, brand new, and never worn. Our commitment to your satisfaction with your order is our primary goal. Your order is secure and backed by eBay and PayPal.

Contact US
Email is the best way to contact us. Email us through eBay Messaging.

Return Policy
All returns must include a copy of the invoice and must be returned in the same condition as it was when received. They must include all documents and tags that were included with the watch. Any watch that has visible sign of wear, or are scratched in any way, or missing any of the original packaging, will be returned to the customer at the customer’s expense, and the refund will not be issued. In addition to this, we do not accept returns on any watch that was sized or altered in any other manner. Once the return is approved, a refund will be issued to the same method used in the purchase. When sending a watch back to us for return, please use a reliable service that is insured. Insurance and tracking is optional but highly recommended. All returns must be filed before 14 days; after that time, we are no longer responsible. For all returns:

• Contact us through eBay.
• We will provide an RMA number, as well as the address you will send the return to.
• Upon receiving and inspecting, we will inform you if your return has been approved, and a full refund will be issued.

Warranty Policy

•  All Watches sold by GenuineWatchesOnLine have a 1 year limited warranty.
•  Within one year from date of purchase, we will repair or replace  the movement of your watch free of charge if such movement proves to be.
•  This warranty does not cover batteries, leather straps, or crystals, nor does it cover damage arising from normal wear, scratches, accidents or misuse, or from any alteration. We honor manufacturer's warranty, while we do not claim or represent being related to said manufacturers.

Shipping Policy

•  All our orders are shipped via UPS, FedEx or USPS.
•  If a package arrives damaged or is lost in transit, you must contact us within 48 hours to initiate a claim with the  carrier.
•  A signature may be required on orders above $250, as per PayPal Seller protection policy.

Sales Tax & Payment info
Immediate payment through PayPal is required for all purchases.
All orders shipped to a Florida address are subjected to 7% sales tax.

International Buyers

We will ship as soon as payment is received, and will provide tracking number.

ALL Customs fees, taxes and clearance requirements are BUYER'S responsibility.

We ship via USPS International Priority Mail unless otherwise stated.

Transit time is 6 to 10 days after shipping. However, local customs and mail may delay final delivery. This is beyond our control.

We ship within ONE DAY of payment received. Any CUSTOMS FEES or DELAYS are not our responsibility, therefore should NOT result in negative feedback for us.