Welcome to Owl My Treasures!
Payment
We greatly appreciate for all PayPal payments to be made within 5 days of the auction close date.
Please notify us if there will be any delays in payment.
If we do not hear from you within 7 days, we will assume you are no longer interested in purchasing the item and will have to initiate an Unpaid Item Dispute so that we may recoup our listing fees.
Echecks must be cleared before we ship your item(s).
Shipping
U.S. SHIPPING
We prefer to ship via USPS Priority Mail so you can track your package(s) & receive your item(s) quickly.
Typically, USPS First Class will be used for items that weigh 13 oz. and under.
If requested, we will use USPS Parcel Select to ship your item(s). Please be aware that this method does take longer and USPS doesn't always implement the best tracking methods on these packages.
We ONLY ship to the address listed on your PayPal account.
INTERNATIONAL SHIPPING
OwlMyTreasures uses eBay's new Global Shipping Program. If you are an eligible International Buyer, please feel free to bid away!
We ONLY ship to the address listed on your PayPal account.
Returns
For eligible circumstances, returns must be arranged within 14 days of the auction end date.
We always implement special care in accurately describing the items we list - this includes any flaws, condition status, and known history of items.
If at any time an item is "Not as Described" in the listing description nor in the listing photographs, we will readily accept the return and issue a refund through PayPal once we have received the returned item(s). (We'd like to think we're perfect but sometimes things even get by us!)
Measurements on clothing, shoes, etc. are carefully taken and detailed in each listing. Therefore, we do not accept returns for items that do not fit - please check the listed measurements and if there are any additional measurements you would like, just send us a message and we will be more than happy to get them to you!
NO returns will be accepted if you do not read the complete listing description carefully nor for buyer's remorse.
Guarantee
In most cases we are not the original owners.
You will receive any paperwork, manuals, receipts, dust bags, boxes, etc. only if they have been provided to us (we will note any inclusion of these items in the listing description).
PLEASE FEEL FREE TO CONTACT ME with any questions you may have.
We strive in delivering a 5 STAR EXPERIENCE for all of our customers, so please contact us with any concerns!
Be kinder than necessary, for everyone you meet is fighting some kind of battle!
HAPPY BIDDING!