About Us

At Scarborough Traveler we deliver high-quality footwear, apparel, and accessories. We purchase quality close out and customer return merchandise from nationwide department stores at liquidation prices and pass the savings on to you!

We buy our products from reputable retailers to ensure that you are buying only authentic products. Every item we list is inspected by hand individually; all photographs are of the exact item you will receive.
  

We understand the concerns you may have with online shopping and we do our utmost to be clear and accurate about the condition of the items you are considering.  Any item that is less than first quality "new in box" or "new with tags" will have a condition description explaining what you can expect, and if there are any flaws or defects to be concerned with they will be described.

Payment

All payments are accepted through Paypal.  If you do not have a Paypal account you may still purchase the item using Paypal's "Guest Checkout" feature.  Simply purchase the item and fill in your credit card information as appropriate.

Paypal:
You should receive a payment confirmation email after your payment clears Paypal.

Credit Cards:
Credit card payments should clear within a few minutes and you should receive a confirmation email shortly after you have paid.

Check your payment/shipping status:

Log into your My eBay account. Go to the "Purchase history" section. All orders for up to 60 days prior are listed. The items are broken up into three sections: "Awaiting Payment," "Shipped," and "Awaiting Feedback." You can also hover above the icons next to each item to see the payment status and shipping status on each item.

Shipping

Orders are processed and shipped within one business day. Please note that business days do not include weekends or holidays.

We offer free USPS Priority shipping on all our orders within the continental United States.

All shipping times are given as business days; please remember to add in weekends and federal holidays for a more accurate estimate of delivery time.

For international customers, we ship internationally using the Global Shipping program.  We deliver the item to their international processing center in Kentucky, whereupon a third party provider handles customs, international shipping, and other importing conditions.  Please understand we do not control the prices charged for international shipping and that our free shipping provision only extends to delivery to the Kentucky processing center.

Terms

Returns

Shopping with Scarborough Traveler is easy and risk free.

We know buyer confidence is important. We guarantee your satisfaction on every product that we sell.  We offer hassle free 30-day returns of any item you purchase for any reason.  Please note that since we provide free shipping upfront in order to maintain competitive pricing we do not pay for return shipping costs.  Once you open a return you will have the option to pay for a return label at our commercial account price and print it at home.

If you believe the item you received is defective or not in the condition advertised in our listing, please reach out to us before opening up a return so that we may satisfy any concerns you may have.

To Return an item:
- Login to your eBay account
- Go to My eBay
- Select Purchase History
- Select the item
- From the More Actions button, located under the Leave Feedback tab select Return Item
- Select wrong size or doesn't fit as the reason.