In accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws 2014 item 827), the Consumer has the right to withdraw from the contract of sale concluded remotely, without giving reasons, within 14 days from the date of delivery of the goods.
Note: Entrepreneurs are not Consumers under the law - if you wish to withdraw from a contract concluded by a company, please contact me in advance.
The consumer is obliged to duly secure the returned goods to prevent them from being damaged in transit.
The consumer shall be liable for any diminution in the value of the goods resulting from their use beyond what is necessary to establish the nature, characteristics and functioning of the goods.
(diminution of the value of the thing also refers to e.g. opening the original packaging - the foil - from the product).
Shipments sent at the expense of the Seller will not be accepted.
The money is returned to the bank account indicated by the consumer or by the method indicated by the auction system (if the item has been ordered in this way) within 14 days of receipt of the statement of "withdrawal from the contract". According to the provisions of the above-mentioned Act - if the consumer chose a way of delivering the item other than the cheapest usual way of delivering the goods available in the given offer, the trader is not obliged to reimburse the consumer for additional costs incurred by him. Therefore, in case of withdrawal from the agreement, the equivalent of the goods and the lowest transport cost available in the given offer is reimbursed.
