the products we are selling include factory warranty, don’t cover items that have been abused, burned and damaged in any form. Please contact us via eBay Message if you have NOT received item, we will check it with post office, and then resend or refund any missing item. In the unlikely event that your product is faulty in anyway, you must contact us ASAP and then return it within 7 Days of receipt. The postage and  packaging fee will NOT be refunded. We will not be responsible for the delivery or insurance charges incurred in returning item back to us. If you return an item purchased from us, it must  be back in Factory Condition. This includes packaging, inserts, manuals etc. Please allow up to 5 Working Days for us to process your returned item.

We accept PayPal only. We only ship item to your PayPal verified address. Payment must be received within 3 Days from the date of purchase. Orders will be processed instantly and dispatched on same day normally, so we do NOT accept any  Email/Message note before or after you place orders.

Your item will be shipped from China and normally takes 18-35 days to arrive. Delivery time depends on destination and other factors, it may takes up to  30 business days. Your kind understanding and patience will be highly appreciated. Please choose some local sellers, if you cannot wait patiently in the shipping time we declared. Once you purchase, please DON’T leave negative or neutral feedback if you haven’t received item in 30 days, because we have mentioned the shipping time repeatedly. Customs duty is obligation and liability of a citizen in your country, so buyer should be responsible for any tax and custom duty incurred. For example,  Laser Pointer is unacceptable in some countries. Therefore, please double check your local customs policy carefully before purchase. Otherwise, we will NOT be  responsible for any failure delivery related destination customs issue.

If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a Week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box. We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem. Please DON’T leave negative or neutral feedback if you haven’t received item in 30 days, because we have mentioned the shipping time repeatedly.