WHAT WE DO

As a leading boiler parts supplier, we offer a wide range of:

  • OEM (New and Refurbished)
  • Compatible (New and Refurbished)
  • Refurbished parts

National Boiler Spares is the only company in the UK that is accredited to:

  • BSI KITEMARK (Refurbished parts)
  • ISO 9001:2015
  • ISO 14001:2015

Assuring all our customers we provide the highest level of quality parts and services.

WHAT SERVICES DO WE PROVIDE?

DIRECT SALE
Directly purchasing the product from us

REPAIR SERVICE
Please be aware that we will repair your part, no part will be sent to you from us. An email will be sent to you confirming your order, please note that it will state that your order has been dispatched but no part at this point will be dispatched, please send your part to us for repair

How does this service works?

  • When purchasing this service, the customer is required to send the faulty part to us.
  • Once we have received the part, it will be inspected and tested by our engineers to assess any faults
  • If your part is in repairable condition, then we will repair this for you. If there are any issues, you will be contacted by our Customer Service Team
  • Once repaired, we will send your part back to you

ADVANCE REPLACEMENT SERVICE
Upon selecting this service you are purchasing a DIRECT PART from us, but you have the option to send your old part to us for a partial refund.

This service will entitle you to a £30 refund only if::

  • Your old part is in a repairable condition
  • Your part is not burned, or water damaged beyond repair
  • We receive the part within 14 DAYS of the purchase

The customer is responsible for all postage and packaging costs.
The original invoice and contact details must be sent to us with the part to allow for a refund.

Heating Trade Supplies, Tyne View Terrace,
Wallsend, Tyne And Wear, NE28 6SG.

Your refund will be processed via the original payment method.

*Note to customer* Not all of our products are applicable for each service.

  • DIRECT SALE
  • REPAIR SERVICE
  • ADVANCE REPLACEMENT SERVICE

Once you have selected the part you need, the drop-down options will show you what is available for that part.

Please contact our Customer Service Team for support or information if required

OUR ADDRESS

Heating Trade Supplies, Tyne View Terrace Wallsend, Tyne and Wear, NE28 6SG.

We provide free first-class postage for UK and mainland areas. Orders must be placed before 3 pm Monday to Friday for same-day dispatch. If purchased Saturday, Sunday and Bank Holidays, it will be processed and dispatched the next working day.

DELIVERY TIME

We offer free next day delivery on orders over £35.
All parts ordered before 3pm Monday – Friday will be dispatched the same day, (Friday orders will be delivered the next working day), however next day delivery cannot be guaranteed.

WARRANTY

All our products are subject to 1 YEAR WARRANTY.
All warranty returns must be sent with a copy of the invoice and contact details.
Once received our engineers will test the part and if required one of our Customer Services specialists will contact you with an update.
Exclusions to warranty:
Fans: Fan coils and motors failing due to boiler overheating will not be covered under warranty.
For Electronic parts such as Printed Circuit Boards (PCB): if the parts have experienced any water damage or external electrical shortage this will not be covered by warranty. Failures or defects caused by misuse.

RETURNS POLICY

Complete the return form and provide return reasons.
If the part you received is faulty, we will refund postage up to £6.50.
A 20% restocking fee is applied if returned items are not faulty.
If your part is lost or the incorrect item has been sent out, we will arrange a collection and issue the appropriate replacement.

Your refund will be processed via the original payment method.

BAXI DUO-TEC2 COMBI 24GA 28GA 33GA 40GA BOILER AUTO AIR VENT 720777601

This part fits the following boilers:

BAXI DUO-TEC 2 COMBI 24 GA
BAXI DUO-TEC 2 COMBI 28 GA
BAXI DUO-TEC 2 COMBI 33 GA
BAXI DUO-TEC 2 COMBI 40 GA
BAXI DUO-TEC 24 COMBI ERP SERIAL AC
BAXI DUO-TEC 28 COMBI ERP SERIAL AC
BAXI DUO-TEC 33 COMBI ERP SERIAL AC
BAXI DUO-TEC 40 COMBI ERP SERIAL AC
BAXI DUO-TEC 28 LPG COMBI ERP S/N AC
BAXI ECOBLUE ADVANCE COMBI ERP 24
BAXI ECOBLUE ADVANCE COMBI ERP 28
BAXI ECOBLUE ADVANCE COMBI ERP 33
BAXI ECOBLUE ADVANCE COMBI ERP 40
BAXI ECOBLUE COMBI ERP 24
BAXI ECOBLUE COMBI ERP 28
BAXI ECOBLUE COMBI ERP 33
BAXI ECOBLUE PLUS COMBI ERP 24
BAXI ECOBLUE PLUS COMBI ERP 28
BAXI ECOBLUE PLUS COMBI ERP 33
BAXI ECOBLUE SYSTEM ERP 12
BAXI ECOBLUE SYSTEM ERP 15
BAXI ECOBLUE SYSTEM ERP 18
BAXI ECOBLUE SYSTEM ERP 24
BAXI ECOBLUE SYSTEM ERP 28
BAXI ECOBLUE SYSTEM ERP 32
BAXI GOLD COMBI ERP 24 SERIAL AC
BAXI GOLD COMBI ERP 24 SERIAL BC
BAXI GOLD COMBI ERP 28 SERIAL AC
BAXI GOLD COMBI ERP 28 SERIAL BC
BAXI GOLD COMBI ERP 33 SERIAL AC
BAXI GOLD COMBI ERP 33 SERIAL BC
BAXI GOLD COMBI ERP LPG 28 S/N AC
BAXI GOLD COMBI ERP LPG 28 S/N BC
BAXI MEGAFLO SYSTEM ERP 15 S/N AC
BAXI MEGAFLO SYSTEM ERP 15 S/N BC
BAXI MEGAFLO SYSTEM ERP 18 S/N AC
BAXI MEGAFLO SYSTEM ERP 18 S/N BC
BAXI MEGAFLO SYSTEM ERP 24 S/N AC
BAXI MEGAFLO SYSTEM ERP 24 S/N BC
BAXI MEGAFLO SYSTEM ERP 28 S/N AC
BAXI MEGAFLO SYSTEM ERP 28 S/N BC
BAXI MEGAFLO SYSTEM ERP 32 S/N AC
BAXI MEGAFLO SYSTEM ERP 32 S/N BC
BAXI NETA-TEC COMBI 24 GA
BAXI NETA-TEC COMBI 28 GA
BAXI NETA-TEC COMBI 33 GA
BAXI PLATINUM 2 COMBI 28 GA
BAXI PLATINUM 2 COMBI 33 GA
BAXI PLATINUM 2 COMBI 40 GA
BAXI PLATINUM 24 COMBI ERP S/N AC
BAXI PLATINUM 24 COMBI ERP S/N BC
BAXI PLATINUM 28 COMBI ERP S/N AC
BAXI PLATINUM 28 COMBI ERP S/N BC
BAXI PLATINUM 33 COMBI ERP S/N AC
BAXI PLATINUM 33 COMBI ERP S/N BC
BAXI PLATINUM 40 COMBI ERP S/N BC
BAXI PROMAX SYSTEM ERP 12 SERIAL AC
BAXI PROMAX SYSTEM ERP 12 SERIAL BC
BAXI PROMAX SYSTEM ERP 15 SERIAL AC
BAXI PROMAX SYSTEM ERP 15 SERIAL BC
BAXI PROMAX SYSTEM ERP 18 SERIAL AC
BAXI PROMAX SYSTEM ERP 18 SERIAL BC
BAXI PROMAX SYSTEM ERP 24 SERIAL AC
BAXI PROMAX SYSTEM ERP 24 SERIAL BC
BAXI PROMAX SYSTEM ERP 32 SERIAL AC
BAXI PROMAX SYSTEM ERP 32 SERIAL BC
BAXI PROMAX ULTRACOMBI ERP 24 SN AC
BAXI PROMAX ULTRACOMBI ERP 24 SN BC
BAXI PROMAX ULTRACOMBI ERP 28 SN AC
BAXI PROMAX ULTRACOMBI ERP 28 SN BC
BAXI PROMAX ULTRACOMBI ERP 33 SN AC
BAXI PROMAX ULTRACOMBI ERP 33 SN BC
BAXI PROMAX ULTRACOMBI ERP 40 SN AC
BAXI PROMAX ULTRACOMBI ERP 40 SN BC
BAXI TITANIUM 24 COMBI ERP S/N AC
BAXI TITANIUM 24 COMBI ERP S/N BC
BAXI TITANIUM 28 COMBI ERP S/N AC
BAXI TITANIUM 28 COMBI ERP S/N BC
BAXI TITANIUM 33 COMBI ERP S/N AC
BAXI TITANIUM 33 COMBI ERP S/N BC
BAXI TITANIUM 40 COMBI ERP S/N AC
BAXI TITANIUM 40 COMBI ERP S/N BC