All winners must
reply to my purchase confirmation email within 3 days.
Payments must be finalised within 5 days of auction
ending unless other arrangements have been made,
or items will be re-listed and and eBay notified via
the Unpaid Items Process. Sorry to be so strict, but
this is due to having been "stung" so many times in
the past.
All sales are final - I will only accept returns
where I have inadvertently overlooked a glaring fault. The condition of a
second-hand garment will always be subjective (just as factors such as the
colour of an item can vary depending on your computer monitor) but I consider my
decades of experience in selling and gauging the condition of used clothing -
coupled with massive, exceptionally positive, glowing feedback from buyers - to
be stellar. Essentially, I know what I'm talking about, and I aim to please.
Your repeat business is important to me!
Customers have seven days from the receipt of the
faulty item to return it. All returned goods must be
received in the same condition as they were shipped
and will be inspected (for originality) before a
refund is granted.
Please note that I keep detailed records of exactly
the way an item looks the day it is despatched - I
hate that I have been forced to introduce this
practice but have done so after knowing several
sellers who have received their items back for refunds
only to find they were not the exact items they had
sold. Such "buy and switch" frauds are very hard for
private, non-business sellers such as myself to
continue operating under the threat of. I do describe
all my items very accurately and usually in great
detail, with clear and accurate photographs,
mentioning any flaws I find. I know from experience
how upsetting it is to receive an item that's not as
described so bid with confidence!
The refund will be for the item cost and - to be
fair - also for the initial outward postage, but the buyer is responsible for
the return postage costs as this is for a service payable to Australia Post, not
for anything payable to me personally. Registered Mail or a service with a
tracking number must be used.
Postage for each item will be clearly
displayed when it is a flat fee Nationwide, for all
other items including overseas please contact me
before bidding. I will always combine postage on any
items for the lowest possible postage price however
payment must still be made on each item on the 5th
day after the auction ends.
In most cases,
postage within Australia will be via Australia
Post's Click and Send service, which is the most
economical for the buyer and also includes a
tracking number with which you can monitor the
progress of your delivery.
I now ship
overseas only if you're fully aware and accepting
of the costs for Registered Mail International
which I'm obliged to use due to PayPal Seller
Protection Requirements. See my About Me page
for full details, you must email me first to
confirm you've understood the costs. All
International Payments must be paid for via PAYPAL
only so if you don't have a PayPal account, please
don't bid :o)