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PRODUCT:
  • Your image or message digitally printed on 6oz lightweight polyester fabric.  
  • Hemmed with metal grommets for hanging.
  • Finished banner is suitable for both indoor and temporary outdoor use.
  • Note that our banner sizes are listed as Height (top to bottom) x Width (left to right).
  • Please refer to our banner size reference guide to ensure you choose the best size.

ORDERING PROCESS:
  1. Buy the item and complete your payment. 
  2. Send us your graphics file to print for your order by uploading it to https://demandprintgraphics.wetransfer.com. 
  3. Order confirmation and correspondence is sent to the email address you have registered with the transaction. 
  4. We will send you a proof. 
  5. Approve your proof.
  6. We finish and ship your order!

COMMUNICATION:
If you have a problem or question regarding your transaction please contact us before leaving any type of feedback.  We will work with you to resolve any problem you may have. In the unlikely event of any product damage or defect, please notify us ASAP.

Business Hours: Monday to Friday from 8:00 am to 5:00pm EST.

SHIPPING:
The normal turnaround to prepare the order for shipping is 3 BUSINESS days.  All order ship via USPS.  We do not guarantee any shipping or delivery dates. You agree that we are not responsible for any expense due to a delay in your order. Banner will ship rolled in a box or tube.

All shipments are sent to the transaction shipping address provided when checking out. Due to policy we cannot ship to an alternate address.  You can enter an alternate address in the transaction BEFORE you complete your purchase.

We can only ship to a physical address, not to a PO Box.

See our Payment, Shipping, and Return Policies.


ORDERING DETAILS:
  • Buy the item and complete your payment.  
  • Send us your graphics file to print for your order by uploading it to https://demandprintgraphics.wetransfer.com.  Make sure you use the same email to transfer your file that you used to checkout. (Please note that we reserve the right to refuse to reproduce any image or message that violates our professional and/or personal ethics.)  Accepted File Formats: .ai, .pdf, .eps, and high resolution .jpg or .tiff files designed to the full final size you want your banner to be, and saved at at least 150 dpi.  If sending an .ai, .pdf, or .vector .eps file, MAKE SURE ALL FONTS ARE CONVERTED TO OUTLINES/CURVES.  We do not guarantee color or font matching to your supplied file. PLEASE NOTE: NO DESIGN SERVICE IS INCLUDED WITH OUR LISTINGS.  YOU MUST SUBMIT YOUR OWN ARTWORK THAT IS DESIGNED TO THE SIZE BEING ORDERED AND AT THE ACCEPTABLE FILE TYPES AND RESOLUTION. 
  • Order confirmation and correspondence is sent to the email address you have registered with the transaction. (Check your spam folder if you do not receive an email regarding your order).
  • We will send you a proof. Each revision will require at least 24 hours for a reply, so please be as specific as possible indicating your changes/instructions. After your proof approval, your banner will ship in 48 to 72 hrs. (M-F, non-holidays).  Please review your art proof thoroughly.  Make sure to check all spellings and punctuation, colors, font, and graphics.  What you approve in your proof is what will be printed. Once you approve the design, you bear all responsibility for any errors.  Banner sizes will vary slightly due to hemming or trimming, and are not guaranteed to finish at the exact advertised size, but should generally finish on all sides to within 1 inch of advertised size.