![](https://www.jeffersonfordparts.com.au/assets/full/FOBG6B032B.jpg?20210318032906)
Customer Support
CONTACT USLeft & Right Hand Side Engine Mounting Insulator Assembly
Suits these vehicles
Falcon FG 2008-2011 (From 01/02/2008-On)
• 5.4L DOHC EFI 32V V8
• DOHC EFI 32 V8 HP
• 5.0L SEFI V8 High Power
Falcon FG MKII 2011-2014 (From 10/10/2011-On)
• 5.0L OHV SEFI V8 NP
• 5.0L SEFI V8 High Power
Falcon FG X & XR Sprint 2014-On (From 14/10/2014-On)
• 5.0L SEFI V8 High Power
Please note we'd require immediate payment when buyer uses Buy It Now.
Your item will remain available for others to buy until the payment is complete.
If you are satisfied with our service and this eBay transaction, please remember to leave positive feedback.
Finally, if you have any questions please feel free to contact us.
Once your purchase has been dispatched, we are unable to add to it, cancel or modify your order. If it's been less than an hour since your purchase, and we have not sent the item yet, you can cancel your order yourself on eBay. Otherwise, you will have to contact our Customer Service Team by phone for direct cancellation.
Please note: Once the order processes and has entered the warehouse for picking and despatch, we will do our best to cancel if notified by phone within 1 hour, after this time or if communicating by message we will do our best but cancellation is not guaranteed.
We will accept any new, returned item, purchased from our stock, provided it is in resalable condition within 30 days from the date of sale. New Returns must be in their original box with all original packaging enclosed. The Purchaser must pay for any postage costs back to Jefferson Ford. All products sold by Jefferson Ford are covered by the manufacturer’s warranty repair/replacement policies only. Any mistakes made by Jefferson Ford will be resolved at no cost to the buyer and postage fees will be covered.
Regardless if the mistake was made by Jefferson Ford or not, the purchaser is required to assist Jefferson Ford in taking the item to their local post office in order to begin the return process. Failing to comply will be considered as an agreement in keeping the purchased part/accessory. Assistance in taking the part to local post office will not apply to parts that weighs over 20kg or the length over 110cm, please contact us for other options.
Please note: Below are parts that we will not accept returns for, unless damaged or faulty:
Mechanical: Gearboxes, transfer cases and Motor engines
Electric parts: Ignition coils, Starter motors, window regulators/actuators.
Liquids: Coolants, transmission oil, hand cleaners.
Large accessories: such as bull bars and towbars.
New Ford replacement parts/accessories (excluding tyres and Supplier Branded Accessories) are sold with the Ford Express Parts and Accessories Warranty:
Supplier Branded Accessories are not manufactured or warranted by Ford. Any warranty is provided by the third-party manufacturer of the Supplier Branded Accessory.
Ford Licensed Accessories sold and fitted by an authorised Ford Dealer after vehicle delivery are covered either by the balance of the Ford Express new Vehicle Warranty, or by the Ford Express Parts and Accessories Warranty, whichever is greater.
Ford Licensed Accessories purchased and installed by a third party (i.e not a Ford dealership) are warranted by the Ford Express Parts and Accessories Warranty of 12 months/20,000km from the date of purchase.
Proof of Purchase must be provided for all Ford Parts Warranty claims.
Ford and any Ford third-party warranties are offered in addition to other rights and remedies conferred on consumers under any applicable Commonwealth, State or Territorial Statutory Enactment.
There are 2 aspects to a Parts warranty claim:
1. Return the part to us and we submit a Parts only warranty claim, the customer gets a replacement part or refunded part costs (do not cover the remove / refit labour costs).
OR
2. Take vehicle to nearest Ford dealer and the Ford dealer carries out the entire warranty process including remove and refit faulty part.
Buyers have the full responsibility to provide us with the correct delivery address on checkout page before payment. Any changes of address after checkout will not be considered as valid.
Free Melbourne pickup*: When your order is ready to be collected, you will receive a SMS / eBay message with all details including pick up address.
Please Note: Our Stock is held at our Parts Distribution centre not at the dealership in Mentone. You will receive a SMS with all details when your order is ready, including collection address. Pickup is between Mon – Fri 8am and 4pm.