SHIPPING POLICY

We eBay store ships to United States and World Wide.

We now ship many items to Canada, parts of Europe and Australia. If the item does not have the option, please ask us.

We do not ship to other International locations.

Combined shipping is available by using the Add-to-Cart button and confirming that the shipping carriers for each item are the same BEFORE making the Payment. eBay's new checkout will then consolidate your items and present to you the better shipping rates.

All orders must be shipped with a printed invoice included. We can not ship orders without the invoice or a lower value invoice. We cannot accept your gift invoices due to platform policy. No guarantees for other times.

Shipment errors due to a bad address entered by the buyer and will not be credited for shipping charges if returned or at all if lost or abandoned by the carrier.

We supply tracking information directly to your eBay account within 24 hours after the shipment leaves our warehouse. Please make sure to check your eBay email address and that it does not go into spam or junk. Approved Change Requests may not be updated on eBay's portal, please check the emails.

CUSTOMS

International taxes and duties: International shipments may be subject to import fees, duties and taxes, which are levied once a shipment reaches the respective country, in addition to the brokerage fees/custom clearance charges which may be imposed by the carrier. These charges must be borne by the recipient. We have no control over these charges and cannot predict what they might be. Orders shipped using Japan Post or DHL.

Please note: Inventory is not reserved until the item is paid for.

PAYMENT POLICY

PayPal with Immediate Pay is our only method of payment. Your PayPal account must be a Verified PayPal account.

In an effort to comply with our Authorized Dealer contracts with the manufacturers and to best control our inventory levels we reserve the right to limit quantities or cancel orders to Resellers and Exporters.

Please note: Inventory is not reserved until the item is paid for.

Please include a phone number as UPS and our Trucking Companies require it.

RETURNS POLICY

For the first 30 days from date of receipt of your purchase you may return the merchandise for a full money back refund, excluding any shipping charges (for items which we offer free shipping, our standard shipping charges will be deducted from any refund or credit).

Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Memory cards and any other Blister Pack items are not returnable once opened. Any merchandise missing the original Universal Product Code (UPC) cannot be returned. The manufacturer's labeled packaging must be enclosed within an additional shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package.

Please use the Return this Item or Contact Seller button on your Purchase History page to ask us any questions or request a return. We cannot accept COD or freight-collect shipments. 

Please enclose a copy of your invoice with your return and tell us whether you would like the item to be replaced or refunded.

Returns can take up to 3 days in-house from the date we receive it to process.

When returning an item, please make sure you use a shipper which provides you with Insurance and a tracking number. Items returned without a tracking number might take much longer to be processed.

EXCHANGE POLICY

If you would like to exchange delivered item, please let us know before raise any claim. We will prepare some solutions for you.

CANCELLATION

We will be able to accept your cancellation before the item shipped. Please let us know before raise any claim. We will prepare some solutions for you.

CONTACT US

Any Time!