Ascender
It is very common for these trucks to suffer intermittent or even permanent failure.
Problems such as: Pointers are jamming, or showing incorrect readings (e.g. speedometer stuck at 120 mph, or oil pressure is always max, etc) or not functioning at all.
This is due to stepper motor failure.
Stepper motors are what drives the needles.
The assembly factory uses a cheap quality stepper motor, I use high quality stepper motors.
With this economy repair service you will get the following:
- Bad Stepper motors will be replaced with latest generation OEM Switec/Juken X27.168 motors (limit 3) if you have more than 3 that are bad, you need to order my premium rebuild service.
- Bad back light bulbs will be replaced with OEM replacement bulbs (limit 4) if you have more than 4 out you will need to upgrade to my premium repair service.
- All the gauges will be re-calibrated to factory specifications
- Re-flow power resistors to ensure trouble free performance
- Main circuit board check, battery drain issues corrected
- PRND321 display will be fixed (in case it is dim or completely out).
- Drivers information panel (Odometer) display will be repaired
- All silver migration removed
Some FAQ:
1) Can I drive the vehicle without the cluster? - Yes, your vehicle is fully operational (driveable) without the cluster, just make sure you have a gas in your tank :)
2) What is the turn around time? - It depends on shipping mostly. In the worst case scenario we ship the cluster on the next business day, in the best case scenario on the same business day after the cluster is received from the customer.
3) How to get the cluster out? - Please search for GM cluster removal on Youtube and you'll find plenty of videos. (It is extremely easy)
4) Do I need to reprogram the cluster once I will get it back? - No, all the information stored in the cluster remains intact.
5) What is the warranty? - We provide a full lifetime warranty on our work. This covers the stepper motors and both displays.
6) How do I go about purchasing the service? - The procedure is the following:
- You purchase this repair service by clicking Buy It Now.
- Print out eBay order (from eBay purchase history or from a confirmation email) and/or Paypal transaction receipt (from the confirmation email), also include a note detailing the problems you are having with your cluster including your name, return address, and contact phone number.
- You carefully pack the cluster into the bubble cushion and packaging peanuts into appropriate size box (we recommend 18" x 10" x 6") and include your printout with any notes.
- You pay to ship your item to:
Davis Custom Services
69992 M 43
South Haven, MI 49090
We cover return shipping costs.
Ignore the delivery time shown by ebay, it's only there to allow time for you to ship the cluster. Your cluster rebuild will be quick (only 1 business day)
Just to be clear - this listing is not a cluster for sell, it is for the repair service to fix YOUR instrument cluster.
We repair thousands of clusters here at our facility.
Please note:
In the rare case your cluster is found un-repairable, it will be shipped back, and your payment refunded.
If you attempted repairs yourself and caused damage then additional charges may apply.
If your plastic front cover is damaged you will contacted and asked if you would like to purchase a replacement.
If your reset/trip button is broken, you will be contacted and offered to purchase a replacement.
If you need mileage/odometer correction service, please send a message.
If you have an aftermarket overlay, lens cover, or aftermarket needles and want them installed, include them with packaging and they will be installed at no additional cost.
Your original needles/overlay/lens cover will be kept by us unless otherwise specified in your note.