Product Description
Important:
Customization
1、If you wanna customize the costume for your personal size,please send us your body measurements such as shoulder bust waist hip height foot length and so on.
2、The customized costume can not be return once be made and shipped out.
Shipment
Total delivery time = processing time + delivery time,
Processing time= 3-7 working days
delivery time= 3-5 business days ( Expedited Shipping: FedEx、DHL or UPS)
delivery time= 12-20 business days (Standard Shipping:E-packet、Special Line)
Customers can check the delivery status via tracking NO.If you have not received your item after 30 days, please contact us ,we will solve it for you soon.
Payment
1、Full payment must be paid within 7 days after placing your order.
2、We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
Friendly Reminder
1、Please provide your Detailed Delivery Address,Correct Phone Number and Email,so that we can contact you timely when there is any problem.
2、The buyer are responsible for any tax and/or duty charged by their country.
3、Products pictures on our websites are shown for customers' reference,there may be a little difference due to different light environment or display.
Return&Refund
The buyer can return the goods within 30 days after receipt of the goods, we provide a 30-day refund guarantee, 30 days from the date of purchase will not be returned within 30 days.After receiving the returned goods, we will refund the customer according to the price of the goods (excluding the round-trip freight), please understand that the freight and handling charge is not refundable, the buyer is responsible for the freight generated by the transport of the products back.
Cleaning Methods
PU Leather costumes are forbidden to be exposed to the sun and washed in water. They need to be hung in a cool and ventilated place for drying and they can be dry-cleaned.
About us
We are a cosplay costume manufacturer, we can provide you with a variety of cosplay costumes for Halloween, Christmas, movies, games, etc. Our pictures are taken by ourselves. We have many agents. If you want to join agents, please contact us.
Feedback
Your FEEDBACK is really important for us. Your 100% satisfaction is guaranteed. If you are unhappy with your purchase for any reason, please give us a chance to resolve your concerns before leaving feedback. We will respond to your emails within 24 hours. We leave positive feedback for all successfully completed transactions. In addition to your positive feedback, we hope you will give us FIVE STARS on the entire Detailed Seller Ratings.Your better comments will be an encouragement for us to offer better quality and better service in future, thanks.