Shipping Policy
If you order in the morning, we normally post the same day, from the UK (SW London). We use fast Royal Mail services, so no hanging about for ages for your parcel. 90% of our parcels fit through a letterbox as the toys are folded flat. If you haven't received your purchase promptly, let us know.
Returns Policy
We offer a no quibble returns policy. Just let us know you're not happy, for any reason, and we'll refund. All we want is happy cats. Send us a message rather than open a case if you can, it's less admin and we can actually refund you quicker, or send a replacement without hassle.
Payment Policy
We accept all payment methods except cash/collect in person.
