Shipping & handling:

Normal air delivery travel time frame:

9 - 14 days to United Kingdom

7 - 9 days to Australia/USA/Canada

14 - 25 days to most major cities in Europe, takes longer especially to ITALY

14 - 18 days to Brazil/South America

• Shipping time may varies due to delay in flight schedules and/or custom clearance at destined countries
• The item will be shipped within 1 work day except (Sunday and Holidays) , all items will be shipped via Hong Kong postal service. Delivery normally time takes from 5 - 21 working days and subject to change and/or prolong (See our shipping schedule below) Kindly please do not bid or click "Buy it Now" if you disagree with our shipping and handling fee.  Item will be packed safely, protected by bubble sheets and sometimes in carton box.  Shipping Schedule for your reference as stated below
  Location no. of working days
• EMS shipping available at higher cost
• All items ship out within 24 hours except holidays

Warranty & Return:

• Money back guaranteed on item price or exchange on all of our cosmetic products.  Refund (excluded shipping) will be issued upon the reception of your return product
• For returning, retain all the original correspondent contents; replacement will be sent out once we receive your return merchandize under the seller's courtesy
• Buyers are responsible for the returning shipping expenses under any circumstances.  All paid shipping is not refundable
• No Return and/or refund on all un-sealed software (Including Pre-owned software)

Payment:

• We accept Paypal as payment foam only and it is expected to be received within 7 business day from the date of purchased

Sales Tax:

• All import duties, taxes and charges are the buyer's liability.  And these fees are normally determined by your country's custom / Tax revenue department

Customer care:

• 100% Satisfaction is always guaranteed,  We attempt the best effort to satisfy your needs
• For software purchases.  Please confirm the compatibility of your console prior to bidding 
• Please communicate with us prior to leaving neutral or negative feedback, high appreciated if you leave us a 5 stars in detail feedback rating. 
• We will do the same in return