Payments Policy:

Paypal - Paypal Preferred. Items will be cleared and despatched subject to payment being made and cleared. Paypal cards accepted: MasterCard, Maestro, Visa, Visa Debit, Visa electron, American Express and Direct Debit.

Postage Policy:

Postage and Packaging - Item Location - Leicester, United Kingdom.

FREE Postage & Packaging to United Kingdom. Service - Economy Delivery (Royal Mail 2nd Class). Estimated Delivery Time - 3-5 Business working Days.

Express Delivery - £25.00 to United Kingdom. Express Delivery (Royal Mail Special Delivery (TM) before (1.00 pm) Estimated Delivery Time from Despatch - 1 Working Business Day.

Delivery Times may vary, especially during peak periods and will depend on when your payment clears.

Returns policy:

After receiving the item, cancel purchase within 14 days. Buyer is responsible for return postage costs.

Return Policy Details: 14 Days after purchase. We only pay return postage for a mistake we have made in the listing.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 14 working days after the day you receive the item. Find out more about your as a buyer and exceptions.

Welcome to Jalpur Millers Online Ebay Store, where you can find information on our company and the full range of Jalpur branded products and also the facility to shop online that will be delivered to your door.

Jalpur Millers was established in 1976 with two family members with a few small milling devices and a small retail outlet on Harrison Road, Leicester. The business was established to manufacture and retail flours and spices using a traditional method using homemade recipes. Over the years the brand started to create its place in the market as being a brand with quality product range, which required us to wholesale out of Leicester area and move to larger premises and increase our manufacturing machinery for increased production.

We use the highest quality raw materials which produces the highest quality flours and/or spices to the final consumer. We grind these flours and spices using stone milling, which is the most finest and traditional method of grinding, so all our products will seem like they have all been made at home. Our brand has been established for over 30 years therefore it is a widely recognised brand and trusted brand.

As the company reached a decade of trading, one of the original owners was joined by his two younger brothers to expand the business further and create a respectable family business. As UK's Asian population grew during the 1980's and 1990's so did the companies sales and demands.

Jalpur Millers has now separated its manufacturing division and its retail division to form two companies, Jalpur Millers (Wholesale) Ltd and Jalpur Millers (Cash & Carry). The wholesale company manufactures over 20 varieties of flours, for which we can proudly state to be UK's only company to manufacture in-house that many varieties of different ethnic flours. The company wholesales nationwide, mainly to re-wholesalers who provide to smaller retail outlets throughout UK, who stock our products. We also export to USA, Canada and parts of Europe, mainly Portugal.

Jalpur Millers (Cash & Carry) is our sister company which is our retail outlet where the consumers have been purchasing their food requirements for over 30 years. This outlet also carries English and other Indian groceries, not Jalpur branded, for our customers convenience and requirements.

Jalpur Millers, as a whole, is continuing to grow by diversifying into different food markets and changing according to customer and market demands. As most companies are doing, we are facing new challenges all the time but our company is established enough to overcome and resolve all these challenges and focus on our customer needs, demands and service. We are also looking at furthering our field to enter into more supermarkets with our current and future new product ranges. Jalpur Millers has gone in depth and taken out a new range of Organic Certified products. We have been accredited by the Soil Association and believe in delivering a good Quality Organic Range. Please search for our new brand which is Organikku Organic. With this brand you will find items such as Organic Coconut Oil, Organic Coconut Palm Sugar and many more products being added to the range.

We aim to provide the best quality products at the best possible prices, given the worldwide price increases of food commodities, increasing fixed costs and inflation, and aim to provide the best customer service standards and welcome all feedback, positive and negative. In the rare event of a negative feedback we treat and resolve the matter as a matter of urgency and investigate into the nature of the complaint as fully as possible.

We pride ourselves as a family business, whereby the owners are respectable members of the community in Leicester, providing quality ethnic food products and offering great customer service.

As always we thank you for your custom and understand the importance of Quality and Customer Satisfaction.

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