1.Customer satisfaction is our top priority. Please message us over the eBay messages.
2.All returns must have RMA number. Returns with no RMA number will be avoided!
Changed your mind and don't want the item anymore?
1.No Problem! Please contact us within 30 days. We do not charge restocking fee unless the item you are returning is Brand New.
2.Defective/Dead items will be fully refunded or replaced after matching the serial number with the one in our records.
3.Order/bid cancellation: We can cancel your order only if you contact us within 15 min after your purchase. No exceptions.
About returns & refunds :
1.If your order arrives incorrect or the package is damaged in result of a carrier company, you must notify us within 2 days of receipt. We are aware of all fraud cases and have all the items details in our records.
2.If the goods are not defective, you will be responsible for the return postage costs. Returned item must include all previously included accessories. No restocking fee will apply.
3.If there is a quality issue or malfunction with the product, we strongly suggest you to contact us asap.
Any item needed to be returned must be securely packaged, insured and shipped with tracking for safety. We cannot be responsible for lost damaged packages. We carefully inspect returned items upon receipt before any possible refunds, credits, or exchanges.