eBay

JOANLAB is an advanced scientific equipment company,which focus on developing,manufacturing and selling laboratory instrument.
Our main products including magnetic stirrer,heating mantle,pipettes,centrifuge,vortex mixer,vacuum pump etc.

General Terms

Thank you choosing JOANLAB through our eBay online store.

In order to provide you with the fastest service delivery possible we are not able to change or cancel your order once it has been shipped out. 90% Orders received before 1PM PST will be shipped in 2 business day.

*Please note, business days are Monday-Friday (excluding holidays and weekends)

Payment

We accept the following forms of payment

Warranty

1. For sample order, it would sent by express company like UPS, Fedex ,TNT ect. We have strong cooperation with them and if you have express collected account, you will no need to pay us.

2. For bulk order, it would sent by sea. We have our cooperation forwarder and you also can use your forwarder.

Custom Duties & Taxes:

1. Import duties, taxes, and charges are not included in the item price or postage cost. These charges are the buyer's responsibility.

2. Avoiding some unnecessary trouble, please check with your country's customs office to inform us what we should declare its value before shipping.

1. If you are dissatisfied for any reason, please don't be quick to leave us neutral or negative feedback. We work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers.

2. If you are satisfied with the product you received, please kindly leave us a positive feedback and 5 star DSR. If there is any problem of your order, please feel free to contact us firstly, we are responsible and credible seller, will follow it for you asap.

Return

All of our items come with a 30-day return policy.

We ensure all our items are new and in excellent condition prior to shipping.

All returns should be shipped with delivery confirmation. Unauthorized returns will not be accepted.

If you need to return, please double check to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.

Please feel free to contact us if you have any confuse and question any time.

We greatly appreciate your Five Stars Positive feedback

On Mar-11-21 at 22:34:19 PST, seller added the following information: