Payment is due within 3
days, please, or item will be
re-listed or given to another
bidder as Second Offer.
The Post Office has raised their
rates and now charge extra for larger boxes, so if you have won a large
item, you may have to pay a small additional fee. If
shipping charges are less than what is quoted, I am happy to refund any
overages through PayPal. On some occasions, I need to ship in more than one
box. If you buy a dinnerware set, please be aware that some items are
heavy and I don't want to risk breakage.
I'm more than happy to combine
shipping if you win more than one auction, or purchase more than one item
from my Store. Please email me if you are planning on bidding or purchasing
more than one item, and please wait for your invoice before paying. Sometimes
with combined shipping, the size of the box changes, adding possible
additional charges, as mentioned above. Also, if you want to inquire about
shipping costs, please include your zip code in any correspondence.
I ship USPS Parcel Post to save you
money in shipping costs. Shipping time is 2-9 days. If you live in a small
town, it could take a little longer.
If you would like me to send your
item Priority Mail, which takes 2-4 days, and costs a little
more, please email to let me know, after the auction has ended or
after you have purchased from my Store.
Positive Feedback is an
important asset to have on eBay. I pride myself in having
100% Positive Feedback and strive to continue to do so. Please
leave feedback after receiving your item and I will do the same. Please be
fair in your assessment of "Shipping Time" on the DSR list
(5 Star System). I am usually able to ship same day or next day, however I
am a flight attendant, so it could take up to 3. That's what
"Shipping Time" means on the DSR....NOT how long it takes
your package to arrive.
If you are dissatisfied for any
reason, email me so that I can attempt to make things right before leaving
neutral or negative feedback. It is my goal to ALWAYS have satisfied
customers!
If an item is in Auction Format and
does not sell in the alloted 7 days, it will go to my Store, Maison de
Porcelaine. Items in the Auction Format are typically priced lower.
Once they go into my Store, the price will go up a bit, reflecting the
value of the item, although it will always be less than what you would pay
retail. So, if you see something you like and you didn't bid and it didn't
sell, check my Store.
Refunds are ONLY accepted if the
item was misrepresented. I strive to describe all items as I see them. I do
not accept "buyers remorse" as a valid reason for returning an item
Items must be sent back
within 14 days of you receiving them, and you need to send proof
of that by emailing me the tracking # when item is shipped. Otherwise,
there will be no refund. All returned items must be insured and you are
responsible for all shipping costs.
When I receive the item in
its original, as described condition, I will then reimburse you
through PayPal, minus eBay and PayPal fees that were attached to that
item.
I am sorry to have to change my
policy on this matter, however, due to a recent incident, I feel I must.
Thank you for understanding.
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