| TERMS OF SALES | | 1) | Product you receive may vary slightly between batches as they are received from manufacturer, | | 2) | We only post to the address as received with payment. Should you wish your purchase posted elsewhere, please amend address BEFORE sending payment. Please don't ask for any changes after paying, | | 3) | We offer all products with a 15 day returns policy. This covers any fault discovered upon delivery, as well as a fault which occurs during the first days of use. If you wish to return an item, please note we only pay for return postage if item is faulty. If you've simply changed your mind, YOU have to pay return post costs. Please contact us - via eBay's message service - BEFORE you return anything. This is to ensure that the returns address you use is correct and also to issue you with an Authorised returns Ref (Please write this clearly onto the top edge of the return packaging). All items MUST be returned. Upon receiving return, it will be fully tested:
If FAULT IS FOUND, then item will be replaced(Refund only if no stock remains),
If NO FAULT FOUND, item will be posted back to you at YOUR expense (including postage costs). If buyer refuses to pay the return shipping cost, we reserve the right to deduct a minimum of a 25% restock fee, before issuing a partial refund. | | 4) | As we only post packages via a Post Office, any items paid for on a Friday, Saturday or Sunday, will be posted upon the next workday. At time of posting we'll obtain a 'Proof of Posting'. Therefore, should your purchase fail to arrive within the 15 weekdays allowed before the Post Office declare post ''lost'', drop us a email to explain and we'll post an replacement or refund. |
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