UK MainlandYour
order will be despatched within one working day if your payment is
received. The standard delivery time to a UK mainland address is
approximately 3 - 5 working days for standard services and 1 - 2 working
days for express services. Delivery times may vary during seasonal
peaks or other similar circumstances which are out of our control, we
cannot be held responsible for delays in postal deliveries. If you don't
receive your item within 5 working days from the day it was despatched
please contact us.
UK Highland & Islands
Depending
on the size of your order there may be a delivery surcharge for UK
Highland and Islands. Please request a quote prior to purchase.
International Shipping
Shipping
to different counties can vary significantly Please allow 14-21 days
for your order to arrive. The majority of our international shipments
are made via Royal Mail who will pass on your order to your national
postal service. We do not recommend using a PO Box as a postal address
as for registered parcels a signature will be required.
Returns
You
must contact us for authorisation code before returning any goods. You
have the right to cancel your order within 7 working days of delivery,
starting the day after you receive the goods, and return your order for a
refund.
For
unwanted items the goods must be returned by you in saleable condition
at your expense and we would recommend for your own protection that you
use a signed for service delivery service as we cannot accept
responsibility for the item until we have it back. We will offer refund
for new items which are returned within 7 days from the date of delivery
of your order. Items must be returned in the same brand new, unused and
saleable condition with all labels and original packaging. If the goods
are unsuitable, a refund for the purchase price will be issued. It may
take up to 28 days to refund your payment from the date your items
arrive in our warehouse. In the unlikely event that your goods are
received damaged or faulty, or they develop a fault in a very short
period of time, 30 days from purchase, please contact us. If we cannot
repair the damaged items we will offer a replacement or exchange it with
any other item. If you prefer any other item as an exchange then the
difference in price will be either refunded or charged to you.