This item is brand new, straight from the manufacturers. Postage The service normally used is via Royal Mail Tracked 48hr. This service takes 2-3 days and we aim to send out either same day of payment received or next working day. If you are in urgent need of the item, please ask if we can send quicker, as we will always do our best to help. Unfortunately when using Royal Mail, on very few occasions a parcel can go missing. Do not worry though as we do sort out the problem. Royal Mail unfortunately do not feel a parcel is lost until 15 working days has passed, but please talk to us as we will do what we can to make your buying experience as painless as possible. And remember this does rarely happen. We do have a courier service available, and if you are in desperate need of an item that is guaranteed to be delivered on a certain day please email us and we can quote on price and advise what we can do. Feedback We do pride ourselves on our service and hope you encounter the best buying experience possible. On occassions we do get it wrong but if you are not happy with the service please email us and let us see if we can rectify the situation. We want the 5 star feedback. Our Shop Please look at my other items and view inside my store as there are many new products in there at lower than retail prices. Some great bargains to be had . . . . and lots with FREE postage!! Thank you for looking and happy buying!! |