We endeavour to dispatch orders within the same day, the cut- off point of the same day dispatch is 2pm on any given working day (Monday – Friday).
After this, all orders will be dispatched the following working day.
All order places on a weekend or bank holiday will be dispatched on the following working day.
Delivery Partners
Here at DIY Trader, we use a combination of delivery partners in order to make your delivery as efficient and cost effective as possible.
We currently partner with DHL, Royal Mail and MyHermes.
Where we deliver to
We currently delivery to the UK, Channel Islands, BFPO and Ireland.
If you require delivery outside of these, please contact us directly and we will try our best to meet your requirements.
Please note, we cannot guarantee we can provide a delivery service outside of the above stated.

We offer a no quibble guarantee, if you are unhappy with your purchase simply return it for a refund.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.
The product must be in the same condition that you received it and undamaged in any way.
In the unlikely event that we have made an error or the item is damaged, we will refund your initial payment plus the cost of return postage.
If you have changed your mind, the item must be unsealed and return postage will not be refunded.
After we receive your item, our team of professionals will inspect it and process your refund.
The money will be refunded to the original payment method you’ve used during the purchase.
For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged by you in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund except at our discretion – please contact us.

With humble beginnings, in 1987, we started off as a wallpaper store within the market. Soon having expanded in to a small shop within a few years.
Now, we are a well-established store with an online presence, which caters for the DIYers, the professional tradesman, landlords and national property management companies.
We are famous for having a wide range of sectors covered, from paints/décor to electrical, building and plumbing goods, there is not much we do not do. We pride ourselves on excellent customer service and unrivalled pricing.
Our aim is to now make the wide range of products we sell, alongside our amazing customer service and pricing, available to everyone across the UK.

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