We accept PAYPAL as a fast and secure method of payment and orders can only be processed once we have received cleared payment.
We cannot accept personal or business cheques. We cannot ship to any address you give us over Email, phone or eBay message. When you make the payment please make sure you chose the correct address. Once made payment after we will not be able to change the shipping address.
SHIPPING
Items are shipped by first class delivery to United Kingdom within 1 business day of cleared payment. We will ship your orders same day if the payment received before 4pm on any working day. Any orders cleared after 4pm on FRIDAY and at the weekend are posted on Monday. Any orders received during a Bank Holiday are posted next working day.ORDERS CLEARED BEFORE 4PM WILL BE DISPATCHED SAME WORKING DAY. WE DON'T DO SATURDAY&SUNDAY DISPATCH.
Please note, sometimes an item can be delayed or lost by the postal system. In any such event Royal Mail stipulate that both the sender and recipient MUST allow 15 working days before a missing item can be reported.
Return/Refund
If a buyer return an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package the returned item is used, damaged, or missing any parts, or is damaged during return delivery because it wasn't packaged correctly, some sellers might provide a partial refund to account for the loss in the items value.
KK Technology ltd provide
30 Day
Money Back GuaranteeOn All Purchases.
Packaging
The product is first fully bubble wrapped and then sent out in the plastic envelope. So it is very rare that you receive a damaged box/item. On rare occasions just the box from outside can get damaged, not by our side, by the courier service but the phone not likely to get damaged as its protected by manuals in the box.