*Import duties are not included in the item price or shipping charges. These charges are the buyer’s responsibility.(Buyers From United State,Australia,European don't worry,delivery item without any fee.)
*Buyers from United States, Australia and Canada, Please do not worry about CUSTOMS, we can ship swords to you without any problem. NO need any permit.
We will ship item by UPS/DHL/SF EXPRESS /CHINA POST EMS,Estimated arrival time of the item after it be shipped out;
Countries
Delivery Period
Australia
7-14 business days
United States
5-10 business days
Western Europe& Canada
7-14 business day
*Usually most of items are shipped within 3 days upon payment verification.
*We will only ship your order to the address that we received from eBay. If you need to change the shipping address, please contact us before item shipped.
*we will use thick Bubblepak to pack your item, so please do not worry about long-distance transport.
*Once the item is shipped out, we will send an email with tracking number to you via eBay messaging system, you can tracking your package any time. At the same time, we will keep tracking the status of your item until you receive the package
You must be over 18 years old to purchase our swords.
Please contact us to fix the problem before leaving a negative feedback (Negative feedback can't solve any problem). We will do whatever reasonable to resolve your problem as long as we are given the opportunity
Buyer can claim return items if our items are not as described after received items during 7 days.
"Hero-swords" sword factory is located in the picturesque scenery in southwest zhejiang province zhejiang fujian and jiangxi border - longquan.We have one of the best sword masters in the country., technical information and power is strong, we has been committed to the research and development of Chinese sword,Japanese samurai sword, learn peer the essence, improve continuously cast sword art, make the traditional craft and modern technology, the combination of conception innovation, and constantly introduce new products, obtain the new achievement and development.
*we are not re-seller ,We have been trying to provide a most reasonable price and high quality products.
You can design your sword.
All our sword can change Tsuba(handguard), Sageo/ito, Saya and other sword accessories. we also can customize the blades unsharpened if you don't want very sharp blade , in addition, in order to make your sword more unique, we can engrave your name, simple symbol or something else you like on the blade. one word, we can customize blade shape/blade material /blade sharpness/Length（shorten or longer blade/sword handle) and any you like.Welcome to you contact us by eBay message
The best way to contact us is by eBay messages.
We always reply eBay messages that are sent to us with an inquiry, usually within 24 hours of receipt or sooner. We will answer all eBay messages during our business hours. (Monday - Sunday 9:00 am to 6:00 pm China except all Holidays)
Please do not leave any low detailed seller ratings, neutral or negative feedback before contacting us. We commit you 100% satisfaction guarantee.
