General Terms |
Welcome to our eBay store. Joan Lab Equipment Co., Ltd is an innovative enterprise focusing on independent research and development, production and sales of experimental instruments and equipment. We has a perfect independent R&D system and a complete industrial line. Focusing on the needs of experiments, the company is committed to designing and producing excellent products with high quality and high cost performance.All JOANLAB instruments are designed and manufactured in accordance with ISO9001/8655. We believe that it is our vision and mission to provide innovative products with best service and competitive price to satisfy you. Our goal is to make sure that you can find exactly what you are looking for and make it easy for you to place your orders. |
Payment |
We accept the following forms of payment :
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Warranty |
JOANLAB is a manufacturer which has many years experience in the field of lab products. No middlemen . We back our products with 1 Year Warranty |
| Shipping |
In order to provide you with the fastest service delivery possible we are not able to change or cancel your order once it has been shipped out. 90% Orders received before 1PM will be shipped in 2 business day. *Please note, business days are Monday-Friday (excluding holidays and weekends) |
Contact Us |
1. If you are dissatisfied for any reason, please don't be quick to leave us neutral or negative feedback. We work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers. 2. If you are satisfied with the product you received, please kindly leave us a positive feedback and 5 star DSR. If there is any problem of your order, please feel free to contact us firstly, we are responsible and credible seller, will follow it for you asap. |
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All of our items come with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. All returns should be shipped with delivery confirmation. Unauthorized returns will not be accepted. If you need to return, please double check to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. |
Please feel free to contact us if you have any confuse and question any time. We greatly appreciate your Five Stars Positive feedback |
