We dispatch the same day or the next day after receiving your payment, excluding weekends and bank holidays - Royal mail 2nd class unless you opt for a different service available at checkout. The delivery time shown is estimated not guaranteed.
I do not personally deliver your order, so I rely on Royal Mail, Yodel or Evri to provide us with a good service. However, if your parcel has not arrived after the 5th day please contact me.
Believe me, I am as disappointed as you when orders fail to be delivered as I work really hard to get them sent quickly.I can not be responsible for any delays in the postage system, so it's best to order a little bit early, before your event.