Your feedback is our encouragement.
Please DO NOT leave us a Neutral/ Negative feedback, or open a case before contacting our customer service by "ebay message", it is NOT a solution which is suggested by the ebay UK regulation.
Due to different people have the individual understanding on the description of the lists, product quality, and ect., we advise you to CONTACT US and share your opinions.
May I remind you here:
You have our warranty to exchange or refund the products bought from our shop, we would like to take the responsibilities on it, and we are sure you will satisfy our solutions as other customers at the end.
However, if you leave the unreasonable feedback, or open a case without contacting us for the solutions, we will definitely feedback it to ebay customer service for saving our reputations.Your kindness and understand are appreciared.