The item comes with a 12 month warranty (starting from the date of purchase and is limited to the purchase price of the item, we do not cover the cost of diagnostics, labour or any other third party charges).
Items are shipped on a 24 hour delivery service (Monday to Friday) to the UK mainland, this is not guaranteed as unforeseen problems can occur (this does not include the Channel Islands, Isle of Man, Isle of Wight, Northern Ireland, Scottish Highlands and Islands, please contact us for information on what services and costs are available). We do not ship to destinations outside the UK. Thank you.
We are open Monday to Friday from 8am to 5pm. Unfortunately, emails cannot be answered outside of these times.
If you are having a problem or you wish to return an item please contact us directly so we can assist you in any way we can.
I’m afraid we cannot accept returns without prior authorisation, this is just a formality which allows us to track the return and offer a quick refund.
If you use eBay's return option please note the following. Due to new rules imposed by eBay where sellers are financially penalises for items sent back as defective, we now perform a full test on all returned products. Any buyer who returns an item as defective, but is found to be in good working order must be reported to eBay under these new rules. We therefore strongly suggest that you contact us before starting a return. Thank you