-Some ocea shipping and air shipping don't include custom work, you need to send invoice, packing list and a file to custom, then your custom will send you a payment invoice, after you finish payment, so you can pick up the machine. you can ask a truck to help you.
-and EU address, we will pay the custom&duty, ship by train, and transfer by TNT to the final address.
2. Does the machine include new controller, RD Works, with English language?
-Yes, RD work with english language
3. Is the laser tube RECI brand, 100W?
-Yes, Reci brand, 100W
4. Does it have Honey comb table?
-Yes
5. Does it have CW 5000 or CW3000?
-Not included
6. Does it have Air pump?
-Yes
7. Does it have fan?
-Yes, it is on the back of machine.
8. Does it have Linear guides?
-Yes
9. Does it have auto focus?
-Yes
10. Does it have Automatic lifting platform?
-Yes
11. Does it have calipers?
-Yes
12. Does it have both Online and offline control? E.g. Ethernet and USB?
-Yes, you can connect the computer with USB cable, you can also put the code into the U disk, and the RD system will run it.
13. Does the shipping have insurance if anything breaks in shipping?
-Yes, please send us the pictures or video to show us, the machine warranty is 1 year, the laser warranty tube is 6 months.
14. Do you have the version with 400mm up and down travel platform, or only 200mm?
-200mm
15. Does it have rotation axis for Cup / Glass engraving?
-Yes
16. Does it have red dot position finder?
-Yes
17. Does this laser machine could work with Lightburn software?
-Yes