Please note that the post office does not process parcels on Saturday, Sunday, and public holidays.
Tracking and Delivery:
For domestic orders, the tracking number will be provided on the buyer's eBay account once the order is shipped.
Important Reminder:
To ensure smooth delivery, please make sure the shipping address on your PayPal account is correct and up-to-date.
We appreciate your business and hope you have a great shopping experience with us. If you have any questions or concerns, please feel free to contact us. Thank you!
Secure and Convenient Payment Processing
You can pay using your bank account or any major credit card through PayPal's secure payment processor.
Verify Your Shipping Address
Please make sure that your shipping address on your PayPal account is accurate and up-to-date to avoid any delivery issues.
By following these steps, you can have a hassle-free shopping experience with us. Thank you for choosing us as your preferred seller.
Buyer has the option to choose an exchange for the same item or apply store credit towards other items in our store. The exchange will be processed upon receiving the return.
Refund Policy:
We accept refund requests for unopened or unused items within 30 days.
To be eligible for a refund, the item must be returned in its original condition and retail packaging.
Please note that a 20% restocking fee will be deducted from all refund cases.
Refunds will be processed after we receive the returned item.
Shipping Policy:
For all exchange or refund cases, the buyer is responsible for the return shipping cost.
However, we will cover the shipping cost when sending out a replacement item.
Exceptions:
Please be aware that products that have been modified or customized are NOT covered by our return/exchange policy.
We value our customers and aim to provide a satisfactory shopping experience. If you have any questions or concerns about our warranty and return policies, please don't hesitate to contact our customer support team. Thank you for shopping with us!
Efficient Communication:
Our replies will be visible on your eBay account and will also be sent to the email address associated with your eBay account.
Checking Your Junk-Mail Box:
In case you don't receive our reply within 2 business days, we kindly advise you to check your junk-mail box, as sometimes our messages might end up there unintentionally.
We value your interest in our products and are here to ensure a smooth and satisfactory shopping experience. Don't hesitate to contact us if you need any further assistance. Thank you!
