Every sale to us supports a small family business and we appreciate every penny you spend with us. Thank you.

We always post on the same day working day that we get your order, if it is before 2pm. It is not unusual for us to post same day right up to the moment the post office closes and we often nip to the post on Saturday as well - we know our customers like to get their goods as quickly as possible.  

We accept returns, let us know if something is wrong and we will help.

If you ever want to ask something about anything in our eBay shop please feel free to ask, we are here to help. We are happy to answer questions abut your pets, you knitting projects or about any of our products.