Shipping information
Dear customer, the product that you have
bought from musunt will be sent later in 2 business days after the purchase is
made. Your shipping company could be FEDEX, UPS or USPS. As appropriate.
The purchased product will be packed with
great care by qualified personnel with experience in packaging to guarantee our
delivery to the shipping company.
Musunt offers a warranty on its products
for 30 days if:
·
The
item received is included in this term, be it a laptop in conditions described
as optimal, or a part of a laptop or electronic product that is included in
this term.
·
Malfunction
of software or hardware before the term expires, as long as the operating
system of a laptop or its corresponding drivers has not been irresponsibly
altered (this in the case of the purchase of laptops).
We cannot apply any guarantee to any
product purchased from musunt if:
·
The
customer has altered the software of the laptop through an update not
corresponding to it.
·
The
customer has voluntarily or involuntarily damaged any physical component of the
purchased item.
Musunt accept a return
if:
·
The product you received does not match
the description of the purchase.
·
The product you received arrived damaged
and does not match the description.
·
The product you received arrived with
damaged packaging.
·
The product you received has software or
hardware errors that were not mentioned in the description.
·
In case of an error of the aforementioned,
contact us immediately and, if possible, send us photos of the element.
When a return is made, your refund
will be made until the product reaches our hands and we ensure that it is in
the conditions that you received it.
Before
proceeding to accept a return, the client must send current photos of the
product to be sent back before the term of the return term expires.
The item contains a fresh installation copy of the operating system.
The item may
contain security stickers that you can remove after one month to cover your
warranty for this term.
“If you need to return the
product on your own initiative, you must pay the shipping and return costs