Brand | Kids Mandi |
Material | Cardboard, Plastic |
Genre | Family |
Number of Players | 4 |
Minimum Age Recomendation | 60 |
Customer Support Policy
1. Contact for Assistance: We encourage customers to reach out to us if they encounter any problems with their purchase or the item. We are committed to providing assistance and resolving any issues promptly.
2. Dispute Resolution: We kindly request that customers refrain from opening a case or leaving negative feedback without first contacting us. We believe in open communication and resolving concerns amicably.
Shipping Policy
3. Shipping Method: We exclusively use India Post for shipping our products.
4. Product Accuracy: While we strive to ensure that the images of our products are as accurate as possible, please note that variations may occur due to lighting, flash, photography conditions, and screen settings.
5. Dispatch Time: Typically, we dispatch all orders within 2-3 days of receiving cleared payment, excluding Sundays and Indian holidays. If there is any delay, we will promptly inform you and provide an updated dispatch date.
6. Delivery Time: The delivery time may vary depending on the destination and other factors. The provided delivery estimate is approximate, and longer delivery times may occur due to customs clearance procedures in your country.
Customs Policy
7. Import Duties and Charges: Please be aware that import duties, taxes, and other charges are not included in the sale price. These charges are the responsibility of the buyer.
Return Policy
8. Returns Accepted: We accept returns within 30 days of the purchase date. Refunds or exchanges will be processed upon receiving the faulty item.
9. Condition of Returned Items: To be eligible for a refund or exchange, the item must be in its original factory condition. Items that have been mishandled, physically damaged, or altered from their original condition will not be eligible for a refund or exchange.
10. Reporting Faulty Items: If you receive a faulty item, please report it to us within 7 days from the date of receipt.
Feedback Policy
11. Importance of Feedback: We value your feedback as it helps us improve our services. If you encounter any issues with your purchase, please contact us before opening a case or leaving negative feedback.
12. Resolution Commitment: By contacting us, you allow us the opportunity to resolve any issues in your favor more quickly than going through mediators and other channels like Amazon Resolution Centre Process.
Customer Inquiries
13. Contact Information: For further information or any queries, please feel free to contact us. We will respond to your inquiries at the earliest opportunity.
Positive Feedback
14. Positive Feedback Request: We look forward to receiving your positive feedback and appreciate your support in building our reputation as a trusted seller.