Mens Real Leather Jacket Biker in Black White Red Vintage Retro Cafe Racer Brand

Refund Policy

At Knock Wood Leather, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a hassle-free return and refund policy. Please read the following information carefully.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question, at knockwoodleather@outlook.com

Damages

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union

14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Returns and Exchanges

We offer a 14-day return and exchange policy for all items purchased from our website. If you would like to return or exchange an item, please contact us within 14 days of receiving your order to initiate the process. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when it was received.

Refunds Once we receive your returned item, we will inspect it to ensure that it meets our return policy requirements. If your return is approved, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

Please note that shipping charges are non-refundable, and customers are responsible for the cost of return shipping. We recommend using a tracked shipping method to ensure that your return arrives safely.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately so that we can resolve the issue. We may ask for photos of the damage to help us better understand the problem. We will either replace the item or issue a refund, depending on your preference.

Final Sale Items Some items may be marked as final sale, which means that they cannot be returned or exchanged. This will be clearly indicated on the product page at the time of purchase.

If you have any questions or concerns about our refund policy, please don't hesitate to contact us. We're always happy to help!