Shanghai Biancheng Electronic Technology Co., Ltd founded in 2012, which is a set of production and sales high tech electronics company. Product positioning in tour guide, wireless explanation system, automatic guide equipment, research and development, production and sales of hardware equipment. Over the years, we have been deeply engaged in wireless interpretation system industry. Has served more than 100000 governmental agencies, private units and businesses. Products are exported to Europe, the United States,  Australia, Japan, South Korea, etc. More than 60 Countries and regions around the world are well received by international customers.

1.We accept PayPal payment, PayPal Credit, Credit card or debit card and so on.

2.We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do. If there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution. We adhere to the principle of quality first, customers first, We committed to being your most reliable.

1.All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation.

2.Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.

3.We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.

1.Email Customer Support

2.9:00am-2:00am PST Sunday-Friday

3.All emails will be responded to within 12-24 hours

 

1.This item comes with 12 months Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.

2.If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.

3.Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.

4.Replacement products are provided with the same warranty as the returned products.