We are a professional factory with many years of production experience. If you encounter any problems during your purchase, please contact us in a timely manner. We will treat every customer with a professional attitude.

About products and images:

Due to the fact that our products are all handmade, the wood grain and color of the products may be slightly different from the pictures. We apologize for any inconvenience caused

Our product. All of them are physical photos, and due to environmental lighting issues, the actual color may be slightly different from the picture.

The production time for customized guitars is approximately 30-35 working days.

About transportation and returns:

For products shipped from the United States, we use UPS or FedEx to deliver within one to two weeks. For products shipped internationally, we ship via EMS or UPS, and delivery takes approximately 2-5 weeks (we will provide the waybill number).

Within 30 days of receiving the product, if you are not satisfied with the product, we support product exchange/refund/return. Our products are safely packaged to ensure their integrity.