Shipping and Return Policies

DOMESTIC SHIPPING

• Free Shipping offers are only applicable to shipments within the continental United States. If you reside in Alaska, Hawaii, or Puerto Rico, please contact Sam I Am Studios.
• If you need to return an item that was originally shipped to you, the amount of your store credit or refund will reflect the cost we paid to ship your item. 
• The vast majority of our domestic orders are shipped via FedEx Ground, and some with USPS. 
• We ship FedEx Ground & USPS Monday through Friday. 
• No Signature Required: Most domestic shipments are sent with No Signature Required by default for both FedEx Ground and USPS. If you wish to have a signature required, there will be an additional charge. 
• Insurance: All items are automatically insured for $100 per package.
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RETURNS

• Before returning an item, please contact Sam I Am Studios.
• We accept returns within 30 days of you receiving a product on all new items. We Do NOT accept returns on used items and special / custom order items.
• If you wish to return an item within 30 days of receiving it, you MUST meet all of the following criteria:
1. You must include ALL original packaging materials, in the condition they were received in
2. You must include the original invoice / sales receipt and any other paperwork originally included in the package or with the item
3. The item(s) must be unused and free of any signs of use, wear, stick marks, smudges, and/or fingerprints. The item will be subject to a 20% restocking fee if we are unable to sell the item in the condition in which it was sold to you.
• You are responsible for the return shipping costs and must fully insure the item(s) with a Signature Confirmation.  The actual original shipping & packaging amount will not be refunded, and any refused or cancelled shipments will be charged a return shipping charge (FedEx or UPS) usually equal to the original shipping amount.
• Refunds will be issued once item(s) is inspected, either via PayPal or Business Check within 14 days of the item(s) received.
• Supply tracking information when returning your item. You are responsible for the item until we receive the item at the address provided below:
• Sam I Am Studios
• Return Dept.
• 26542 Craftsmen Court
• Santa Clarita, CA 91350