We use as standard Royal Mail for most postal services, there maybe times when we need to substitute for another courier, we reserve the right to use couriers whom we deem suitable.

For larger or heavier item we use UPS.

Customers may upgrade to a different service, we advertise at their cost.

Delivery time:

Standard delivery times for the standard service are normally 3-5 business days, we aim to ship all orders within 1 business day.  

Please note that at times items may get held up in transit, unfortunately we have no power over these issues, if your item is late, please message us, we will do all we can to resolve the matter.

Domestic Shipping:

We offer free shipping to the UK mainland only, excluding the Scottish Highlands and Islands.

For shipping to the Scottish Highlands and Islands, IoM, Ireland, the Channel Islands etc please message first for a quote.

Overseas Shipping:

For overseas sales we will use eBays Global Shipping Service

We accept the following payment methods:

We Accept PayPal Payments

At Checkout you may find other payment methods including Apple Pay, Google Pay and Credit Card

Payment must be made in full before any item is despatched

Please contact us if you have any questions.

Returning Items:

If you wish to return an item or items to us, please do so within 30 days of receipt, as after this time we will not consider any returns.

Please note, we do not offer returns on any item offered as spares or repairs

Please send a message to our eBay account telling us you wish to return an item and the reason.

Items must be returned to us in the original condition with original packaging, suitable for re-sale, unless faulty.

There must be an accompanying letter requesting a refund.

In all cases, we will ask you to return the item via a tracked service, please make sure that the item is securely packaged.

Once we receive your item back, and after checking the item thoroughly we will refund the full purchase price.

The cost of returning an item to us is your responsibility unless faulty or not as described.

We will refund you using the same method originally used by you to pay for your items.

Once your refund has been processed, we will email you to let you know this has been done.

Please note we can not offer exchanges.

The following items won't be eligible for a refund (unless faulty or not as described).

* Any new item where the packaging has broken seals and has signs of being opened.

* Any liquid, lubrication or sealed items with broken seals or that has signs of use.

* Items without tags and original packaging.

* Items that shows signs of been worn and/or with perfume, smoke or other strong odours.

* Due to hygiene reasons, swimwear, knickers, lingerie, bodysuits, bodice, bras, breast pads and any other underwear garments are unable to be returned so bear this in mind before purchasing.

We will not accept the return of any used or soiled items.

Bob's Bits 'n' Bobs is strictly mail order.

Sales:                                                                                                                                                                                        All orders are despatched with in 24hrs

The sale is for the item pictured and described, at times there may be other items showing within the photo as props, unless otherwise stated in the description these are not included in the sale.

We are unable to guarantee the longevity of any battery that may be supplied with any listed item.

When stated in working condition it implies that the item was powered up and a basic functionality test was performed to determine if the item was able to perform its basic functions. We are unable to guarantee or indemnify the purchaser as to the full working functionality of components of any electrical equipment other than those specified.

Product instructions: If Applicable.

Please read product and item information and instructions before use, as issues arising from products or items that have been misused or damaged from misuse are not eligible for a refund

Shipping:

We will use various couriers at our discretion, whom we deem suitable to carry that specific item.

Returns:

Returned items must be returned to us in the original condition with original packaging, suitable for re -sale.

We will only accept unopened, unused or unworn products with the original packaging and tags intact.

Any returned item purchased as part of any special offer will be refunded as per offer with any offer reductions made to the refund.

Items listed as, For Spares or Repairs or Items untested will not be accepted for returns under any circumstance.

We cannot accept responsibility for the failure of any item of product through misuse.

For more information on returns please read the specific returns policy

Customer Service:

We value our customers and will try to address any concerns.

If you have issues of any kind please contact us and we will do our best to resolve the problem, therefore before leaving any neutral or negative comments please contact us through eBay messaging.